Account Manager

• Lead, coach, and performance-manage two Account Managers, driving daily activity levels and conversion.
• Maintain high call rates personally and across the team — setting pace and expectation.
• Manage your own bank of accounts, delivering strong contact strategy, follow-up, and revenue outcomes.
• Drive account growth through disciplined outreach, structured follow-up, and proactive pipeline management.
• Run and own the performance dashboard — tracking KPIs, enquiry levels, targets, and follow-through.
• Hold the team to account via regular 1:1s, performance reviews, and activity-quality monitoring.
• Ensure tight pipeline visibility, forecasting accuracy, and strong responsiveness to inbound opportunities.
• Provide insight-led reporting to the Head of Sales and contribute to continuous performance improvement.

Account Management Team Leader

Account Manager