Crowd Support Specialist

Ubiquity

Crowd Support Specialist managing global AI data operations with crowd workers and vendors remotely. Ensuring smooth project execution and high-quality delivery during night hours.

Posted 5/14/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Project Coordination & Execution
Active Project & User Support
Contributor Support & Community Management
Vendor & Partner Management
Operational Coordination & Reporting
Stakeholder Communication & Collaboration
Problem Solving & Continuous Improvement

Requirements

What you’ll need

Excellent written and verbal communication skills.
Ability to understand project instructions and explain them clearly.
Experience with Discord and other community/social channels (LinkedIn, Instagram, Facebook).
Good problem-solving and multitasking ability.
Organized approach to logging, tracking, and reporting daily activities.
Ability to work independently during night shift.
Familiarity with VMS portals, Google Sheets, Excel, or CRM tools (preferred).

Benefits

Comp & perks

Competitive salary
Flexible working hours.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project coordinationcommunity managementvendor managementoperational reportingproblem solvingmultitaskingloggingtrackingreportingVMS portals

Soft Skills

written communicationverbal communicationorganizational skillsindependent workstakeholder collaborationcontinuous improvement