Accounts Receivable Specialist – Operations Support

Ubiquity

Accounts Receivable Specialist managing shared collections inbox with customer inquiries and supporting collections activities. Ensuring timely processing and documentation of customer interactions.

Posted 4/28/2026full-timeRemote • 🇵🇭 PhilippinesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Monitor and manage shared collections inbox
Categorize and prioritize incoming inquiries
Respond to routine billing and payment-related questions
Route complex issues to appropriate teams
Maintain accurate records and system updates
Support collections through basic outreach and account updates
Document delinquency reasons and account status
Follow defined processes for timely resolution

Requirements

What you’ll need

2 to 3 years of experience in customer support, collections, or admin roles preferred
Experience with shared inbox or high-volume email handling is an advantage
NetSuite and Salesforce experience preferred
Strong attention to detail and process adherence
Good written and verbal communication skills
Able to handle repetitive tasks with accuracy and consistency

Benefits

Comp & perks

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