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Ubeya

Strategic Relationship Manager

Ubeya

Senior Customer Success Manager driving growth for UK Enterprise Clients by maximizing platform integration and client satisfaction. Building key relationships and proactively guiding performance improvements.

Posted 6/10/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Serve as a Strategic Partner to our UK Enterprise and Mid-Market Clients
  • Drive expansion into new markets and industries by identifying opportunities for account growth
  • Proactively identify and execute upsell and cross-sell opportunities to drive revenue growth
  • Build and maintain deep relationships with key stakeholders and the C-suite
  • Provide personalized training and support to ensure clients maximize the platform’s potential

Requirements

What you’ll need
  • 5+ years in Customer Success with a focus on UK Enterprise Clients
  • Strong work ethic and integrity, with executive project management skills
  • Passion for mastering product functionality and experience with Salesforce
  • Experience with UK Enterprise-level accounts or HR/ HRM/ Workforce management

Benefits

Comp & perks
  • Competitive salary
  • Health insurance
  • 401(k) matching
  • Flexible working hours
  • Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Salesforceproject managementaccount growthupsellcross-sellproduct functionalityHRMworkforce management
Soft Skills
strong work ethicintegrityrelationship buildingcommunicationtrainingsupport