Head of R&D Operations

Uberall

Head of R&D Operations at a SaaS company, ensuring effective and scalable processes across Product, Design, Engineering, and QA teams.

Posted 5/19/2026full-timeRemote • 🇧🇷 BrazilLeadWebsite

About the role

Key responsibilities & impact

Design and run performance processes including quarterly reviews and annual cycles, in partnership with the R&D HR Business Partner
Ensure consistent quality of feedback, expectations, and career development across teams
Provide the CTO and R&D leadership with structured insight into top performers and emerging leaders, underperformance and risk areas, promotion readiness, and organizational gaps
Maintain a real-time view of organizational health across Product, Design, Engineering, and QA
Identify bottlenecks, inefficiencies, and misalignment early, and proactively propose solutions
Partner with Product, Design, and Engineering leaders on headcount planning, hiring prioritization, and skill gap analysis
Ensure resources are aligned to the most critical business priorities
Design and continuously improve how the organization runs, including planning cycles, cross-team coordination, and decision-making forums
Ensure priorities are clear, dependencies are managed, and teams can execute without friction
Act as a connective layer between Product, Design, Engineering, QA, and GTM teams
Ensure consistent communication of priorities and changes across the organization
Improve how work flows across teams without becoming a bottleneck

Requirements

What you’ll need

8 to 12+ years in Product, Engineering, Technical Program Management, or R&D Operations roles
Former engineering leader, product leader, or senior Technical Program Manager
Strong understanding of how modern SaaS product and engineering organizations operate
Ability to engage credibly with senior technical and product leaders
Proven experience improving organizational processes and execution at scale
High emotional intelligence with the ability to influence without formal authority
Structured thinker who can turn ambiguity into clear systems
High AI literacy, with hands-on use of AI tools in your own workflow. The more you can do with AI, the better
Someone who enjoys making systems work better rather than owning a specific domain
Comfortable operating in a flat, high-accountability environment as an individual contributor
Located in the Americas

Benefits

Comp & perks

Flexible work arrangements

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Technical Program ManagementOrganizational Process ImprovementSaaS Product ManagementHeadcount PlanningSkill Gap AnalysisPerformance ManagementData AnalysisAI Tools ProficiencyCross-Team CoordinationDecision-Making Frameworks

Soft Skills

Emotional IntelligenceInfluencing Without AuthorityStructured ThinkingProblem SolvingCommunicationCollaborationAdaptabilityLeadershipCritical ThinkingConflict Resolution