UBEC - União Brasiliense de Educação e Cultura

Automation Analyst – Mid-level

UBEC - União Brasiliense de Educação e Cultura

full-time

Posted on:

Location Type: Hybrid

Location: Brasília • Brazil

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Job Level

Junior

About the role

  • Promote improvements in organizational processes through the application of various organizational methodologies, such as BPM (Business Process Management), projects, Quality, UX, Design Thinking, among others, to provide inputs and tools for decision-making and process automation.
  • Create diagrams using process architecture, empathy maps, journey mapping, flowcharts, BPMN, and other tools to represent organizational processes and proposed improvements.
  • Conduct interviews to map and diagnose processes, and identify the elements that compose the user journey (customer or employee) and their relationships with the process for the implementation of methodologies and tools.
  • Prepare reports and business indicators, outcome and trend metrics for processes, and perform performance monitoring to support areas in improving organizational processes.
  • Work together with the educational team to build personas using statistical data to generate information that supports process improvements.
  • Participate in team training on implemented improvements and attend meetings with various stakeholders to contribute to knowledge management and the automation of organizational processes.
  • Carry out qualitative and quantitative research with users/consumers within the scope of the role, using statistical data to generate information that supports management decision-making.
  • Work on projects and processes with greater complexity and shorter deadlines, identifying impacts and opportunities to drive continuous improvement of operational flows and the measurement of data.
  • Act as a change agent and promoter of the operational model, ensuring that processes are aligned with the business model adopted by Grupo UBEC and contribute to the defined strategic drivers.

Requirements

  • Education: Bachelor's degree in Business Administration, Information Technology, or Process Technology (Technologist), plus postgraduate studies or MBA in progress in areas related to the role.
  • Experience in process automation.
Benefits
  • PCCS (Career and Compensation Plan) to support your growth 🚀
  • Transportation allowance
  • Free parking
  • Medical and dental assistance
  • "Oásis" Program: psychological support and more
  • Life insurance
  • Tuition support: 75% at Universidade Católica or 50% at Colégio Católica
  • Extended maternity and paternity leave
  • SESC partnership/benefits
  • Day off to recharge
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
BPMprocess automationprocess architectureBPMNjourney mappingflowchartsdata analysisperformance monitoringqualitative researchquantitative research
Soft Skills
communicationcollaborationchange managementproblem-solvingcritical thinkingstakeholder engagementtrainingknowledge managementorganizational improvementdecision-making
Certifications
Bachelor's degree in Business AdministrationBachelor's degree in Information TechnologyBachelor's degree in Process TechnologyMBA in progress