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UBC

Manager, GQC Support

UBC

Manager Global Quality Compliance Support at UBC overseeing quality management and audit support. Requires extensive GCP experience and leadership in compliance auditing.

Posted 6/27/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
Google Cloud Platform

About the role

Key responsibilities & impact
  • Oversee and manage the controlled documents lifecycle and corresponding test assessments
  • Ensure compliance with internal policies and procedures and target review cycle frequency including appropriate formatting of SOP documents
  • Support SOP review and approval process as deemed appropriate
  • Oversee and manage training related activities (e.g. SOP table of content, training matrix, training decks, other training documentation)
  • Oversee and provide assistance with CAPA administrative activities (data entry, effectiveness checks, process improvement, ensure process is managed in compliance with policies and procedures, etc.)
  • Support and assist with GQC IT systems maintenance and change control (CAPA, electronic Document and Learning Management System, other)
  • Oversee and manage the Regulatory/Client Audit Support functions
  • Audit scheduling and audit calendar maintenance
  • Meeting coordination/logistics
  • CDA Requests
  • Auditor Code of Conduct
  • Setting up internal trackers and portals
  • Setting up and providing secure Box access for auditor(s) when required
  • Quality Compliance documentation review prior to and during audit
  • Ensure audit reports and responses are stored as per UBC record retention procedures
  • Provide administrative support (i.e., agenda, minutes, metrics) for the Global Quality Compliance department
  • Assist in department-related special projects
  • Other duties as assigned

Requirements

What you’ll need
  • Bachelor’s degree required preferably in Life Sciences, Clinical, or Business area of study
  • 5 years quality assurance/compliance/auditing experience within a GCP environment
  • Previous experience of working at a CRO
  • Experience hosting regulatory inspections and supporting client audits
  • Minimum of 5 years GCP experience
  • Extensive knowledge of applicable pharmaceutical/biotechnology regulatory requirements (e.g., ICH, GCP, GxP, FDA/CFR, EMA, MHRA, EU GVP)
  • Preferably at least 1 year of previous managerial/supervisory experience (i.e., experience managing teams and/or staff)
  • Proficient PC knowledge required including Microsoft Office Suite (i.e., Word, Excel, Powerpoint, Outlook), Internet, SharePoint
  • Experience in management of the corrective and preventive action (CAPA) lifecycle
  • Experience in Quality Management Systems maintenance
  • Experience in management of standard operating procedures (SOPs)/policies
  • Experience in implementation and management of process improvement
  • Excellent verbal presentation and written communications skills
  • Proven interpersonal and relationship building skills
  • Proven skills in planning, analysis, and creative problem solving
  • Strong organizational and time management skills
  • Preferred exposure to software application development and maintenance

Benefits

Comp & perks
  • Competitive salaries
  • Growth opportunities for promotion
  • 401K with company match*
  • Tuition reimbursement
  • Flexible work environment
  • Discretionary PTO (Paid Time Off)
  • Paid Holidays
  • Employee assistance programs
  • Medical, Dental, and vision coverage
  • HSA/FSA
  • Telemedicine (Virtual doctor appointments)
  • Wellness program
  • Adoption assistance
  • Short term disability
  • Long term disability
  • Life insurance
  • Discount programs

ATS Keywords

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Hard Skills & Tools
quality assurancecomplianceauditingGCPCAPAQuality Management Systemsstandard operating proceduresprocess improvementpharmaceutical regulatory requirementsbiotechnology regulatory requirements
Soft Skills
verbal communicationwritten communicationinterpersonal skillsrelationship buildingplanninganalysisproblem solvingorganizational skillstime managementmanagerial experience