Data Analyst

• Manage a team of 5-8 Data Analysts responsible for operational analytics
• Maintain team backlog, scheduled data refreshes, and report subscriptions
• Administer Tableau Cloud, Power BI and SQL Server Reporting Services (SSRS)
• Coach Analysts with SQL, Tableau, Snowflake and general analytics best practices
• Ensure analytics function has all team, business process, backend, and frontend procedures documented and maintained
• Support pharma client engagements with the Analytics team as needed
• Build business process, application, and data subject matter expertise for all service lines to serve as advisor to Operations leadership, Analysts, and clients
• Create and maintain excellent customer-facing relationships with Operations and clients
• Present project status updates and state of the team to Head of Analytics weekly
• Take full ownership of analytics execution and team performance
• Work directly with the Head of Data Analytics to execute organizational customer-facing data strategy and optimize Data Analyst staff performance

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