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Student Finance Advisor
UAB Medicine. Coordinates communications to students and sends emails where appropriate.
Tech Stack
Tools & technologiesVue.js
About the role
Key responsibilities & impact- Coordinates communications to students and sends emails where appropriate.
- Follows up on FAFSA and missing document renewals for continuing students.
- Works on externship and graduation clearance process so students don’t leave school with a balance.
- Checks NSLDS to review student default status, overpayments and total aggregate loan limit.
- Answers inquiries regarding financial aid and student account issues via phone and email.
- Responsible for reducing Average Accounts Receivables for assigned student population, and be proactive about reaching out to them and assisting them in finding alternatives for reducing their AR.
- Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures.
- Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department.
- Other duties as assigned.
Requirements
What you’ll need- High school diploma or equivalent required.
- Bachelor degree or equivalent experience preferred.
- 2-3 years of accounting or finance experience preferred.
- Working knowledge of Title IV Regulations preferred.
- Excellent customer service skills along with written and verbal communication skills required.
- Ability to work in a proactive student finance environment.
- Must be computer and internet literate with knowledge, or ability to learn Campus Vue.
- Flexibility to work evenings and weekends as needed.
Benefits
Comp & perks- Medical (including prescription), Dental, Vision (UMA subsidized)
- FSA/HSA (Depending on Medical Plan chosen)
- Basic Life Insurance (UMA paid)
- Additional Voluntary Life Insurance (Team Member paid)
- Employee Assistance Program – EAP (UMA paid)
- Long Term Disability (UMA paid)
- Short Term Disability (Team Member paid)
- Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
- Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
- 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
- Pet Insurance
- Identity Theft Protection
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
accountingfinanceTitle IV Regulations
Soft Skills
customer servicewritten communicationverbal communicationproactiveflexibility
Certifications
high school diplomabachelor degree