U.S. Department of Veterans Affairs

QA Engineer

• Develop scripts and execute various functionality tests for several software applications to validate code changes before promoting to production.
• Perform pre-audit planning and preparation activities
• Conduct internal process, work product and service audits by evaluating software development and service performance and deliverables against process documentation, project schedule, and quality standards.
• Perform a variety of technical and administrative activities related to the function of QA, including, but not limited to, scheduling, checklist development, report writing, facilitating root cause/lessons learned analysis, and internal/external presentations.
• Analyze, compile, and report findings of non-compliance and provide recommendations for improvement.
• Identify, log, escalate, and track issues, lessons learned, non-conformances, and corrective actions to closure
• Identify opportunities for improvements, including the review and assessment of lessons learned
• Support corporate, program management, and operations staff in developing and maintaining documented plans, procedures and other process assets
• Assist in institutionalizing risk management best practices and implementation throughout the organization and on the programs
• Prepare and maintain an annual QA plan
• Prepare and maintain annual Process Improvement Plan for all test activities
• Prepare and deliver QA personnel performance appraisals
• Assist in proposal development
• Provide QA support to protégé and small business partners of the company
• Maintain vendor relationships (ISO auditors, CMMI consultants, etc.) and direct vendor activities during work engagements
• Capture and analyze data and store the information according to records retention requirements
• Analyze and report various measures to program and corporate management.
• Provide scheduled and ad-hoc reports as requested
• Ensure QA knowledge management tools are appropriately maintained

Senior QA Application Tester