Administer and continuously improve the QMS (e.g., ISO 9001 / AS9100-aligned processes as applicable)
Maintain QMS documentation and governance: document control, records retention, process ownership support, and change control
Coordinate external audits (registrar/customer/third-party): scheduling, evidence collection, interview prep, audit response coordination, and closeout actions
Lead the Corrective Action / Preventive Action (CAPA) process, including root cause analysis (e.g., 5 Whys), containment actions, and effectiveness checks
Manage quality metrics and reporting (KPI dashboard): on-time closure, audit performance, rework trends, supplier issues, process performance indicators, etc.
Support contract and regulatory compliance activities including building evidence packages and maintaining compliance records
Partner with functional leaders to define and improve SOPs/work instructions, ensuring processes match real operations and are followed
Support supplier quality activities as assigned: supplier evaluations, quality requirements flowdown, corrective actions, and performance monitoring
Coordinate quality/compliance training (orientation and role-based) and track completion as required
Assist the Director with cybersecurity compliance support, including evidence collection, tracking of assigned actions, and coordination of readiness activities (non-technical support as assigned).

Requirements

Associate degree in quality, logistics, engineering, business, or related field
5+ years of experience in quality management, compliance, or process improvement
Hands-on experience conducting internal audits and managing corrective actions through closure
Strong working knowledge of QMS concepts (document control, records, audit evidence, CAPA, management review)
Strong writing and organizational skills; able to create clear procedures and audit-ready records
Must be a U.S. Citizen
Able to obtain Secret Clearance

Benefits

401(k) plan with immediate 100% vesting and 4% discretionary match
Paid leave including PTO, holiday, bereavement, and military
Generous medical, dental, and vision insurance for employees and their families
Health and dependent care FSA
Company-provided life/AD&D, as well as supplemental life and disability insurance
TRICARE Supplement
Employee Assistance Program
Tuition assistance and professional development
Bonus programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

QMS administrationISO 9001AS9100document controlrecords retentionCorrective Action / Preventive Action (CAPA)root cause analysisquality metricsKPI dashboardinternal audits

Soft Skills

organizational skillswriting skillscommunication skillsleadershipprocess improvement

Certifications

Associate degreeSecret Clearance