U.S. Bank

Client Relationship Consultant 1-4 – Banker

U.S. Bank

full-time

Posted on:

Location Type: Office

Location: Renton • Washington • United States

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Salary

💰 $25 - $30 per hour

Job Level

Junior

About the role

  • Build relationships with customers by meeting face to face and engaging them when and where they need
  • Provide the best possible counsel to clients based on trust
  • Assess and attend to customers’ banking needs
  • Obtain and process customer and account information
  • Educate clients on available deposit and loan products and services
  • Recommend financial solutions based on each customer’s unique goals and needs
  • Originate and close consumer loans, open accounts, and open and/or close the branch

Requirements

  • High school diploma or equivalent
  • 1-5 years minimum experience in customer service and sales
  • Proven ability to build and foster relationships with clients through proactive outreach and follow up
  • Ability to effectively engage and communicate with clients
  • Basic knowledge of applicable bank and branch policies, procedures and support systems
  • Proven customer service and interpersonal skills
  • Experience with using and demonstrating digital products and self-service technologies
  • Ability to explore and identify a customer’s true needs while leveraging a digital first mindset
  • Experience in the financial services industry preferred
Benefits
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer servicesalesconsumer loansaccount managementfinancial solutionsbank policiesbranch proceduresdigital productsself-service technologies
Soft Skills
relationship buildingtrustcommunicationproactive outreachfollow upinterpersonal skillsengagementneeds assessment
Certifications
high school diplomaequivalent