U.S. Bank

Telemarketing Inbound Sales Representative

U.S. Bank

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $20 - $26 per hour

About the role

  • Sells products and services to existing and prospective customers in a centralized call center environment.
  • Receives inbound sales calls.
  • Discusses and assesses a wide range of personal financial needs and recommends and sells products or services that meet or exceed the customer's needs.
  • Products include but are not limited to business and consumer deposit and credit products.
  • Develops customer profiles for other products such as trust, investments, etc. and sends profile to appropriate product line support for follow-up sales calls.
  • Interfaces with other sales staff and ensures referrals are responded to in a timely manner.
  • May assist customer service unit during peak times ensuring a commitment to quality customer service.

Requirements

  • High school diploma or equivalent
  • Two to four years of sales experience, preferably in phone sales environment
  • Thorough knowledge of retail financial products and services, rates, terms, fees and regulations
  • Excellent selling and referral skills
  • Proficient keyboard, 10-key, and computer navigation skills using a variety of software packages
  • Good knowledge of systems and procedures
  • Proven commitment to high quality customer service
  • Strong time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service
  • Strong verbal communication skills
  • Excellent telephone and interpersonal skills
  • May be required to obtain specific licenses for the sale of insurance, investment or other licensed products
Benefits
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experienceretail financial products knowledgecomputer navigation skills10-key skillscustomer service skillstelephone skillsinterpersonal skillstime management skillsselling skillsreferral skills
Soft Skills
strong verbal communicationcommitment to quality customer service
Certifications
specific licenses for insurancespecific licenses for investment products