U.S. Bank

Direct Consumer Lending Sales

U.S. Bank

full-time

Posted on:

Location Type: Remote

Location: Kansas • Kentucky • United States

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Salary

💰 $20 - $26 per hour

About the role

  • Responsible for originating consumer loans, including but not limited to home equity loans and lines of credit and purpose finance for existing or prospective clients primarily via proactive, outbound and inbound calling efforts.
  • Client opportunities are generated through U.S. Bank leads, multiple digital channels, internal referrals or independently sourced.
  • Meets specific loan volume origination goals, which are established annually.
  • Identifies lending solutions for new and existing clients based on their needs.
  • Completes the loan origination by engaging customers in the application process using a digital application process when applicable.
  • Responsible for post-closing follow-up connections with customers.
  • Develops collaborative partnerships with mortgage loan originators and 24hr Banking team to best serve clients.

Requirements

  • High school diploma or equivalent
  • Three or more years of job-related, retail banking experience or a combination of lending/credit experience and commensurate training
  • Comprehensive knowledge of all applicable bank and sales center policies, procedures and support systems
  • Effective written and verbal communication skills to include professional telephone etiquette
  • Strong customer service skills
  • Strong sales aptitude
  • Self-motivated with ability to achieve specific production goals
  • Proven ability to learn and adapt to new information and technology platforms, and ability to teach customers how to use digital technology
  • Effective problem-solving and active listening skills
  • Experience in financial services and knowledge of financial services industry, products and solutions preferred
Benefits
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
loan originationhome equity loanslines of creditdigital application processlending solutionsfinancial services
Soft Skills
effective communicationcustomer servicesales aptitudeself-motivatedproblem-solvingactive listening