U.S. Bank

Client Relationship Consultant 1-4 – Banker

U.S. Bank

full-time

Posted on:

Location Type: Office

Location: Seattle • Washington • United States

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Salary

💰 $21 - $28 per hour

Job Level

Junior

About the role

  • Build relationships with customers by meeting face to face and engaging them when and where they need to provide the best possible counsel
  • Assess and attend to customers’ banking needs
  • Obtain and process customer and account information
  • Educate clients on available deposit and loan products and services
  • Recommend financial solutions based on each customer’s unique goals and needs
  • Originate and close consumer loans
  • Open and close accounts
  • Open and/or close the branch

Requirements

  • High school diploma or equivalent
  • Minimum of one to five years of job-related, retail banking experience or a combination of experience and commensurate training
  • Proven ability to build and foster relationships with clients through proactive outreach and follow up
  • Ability to effectively engage and communicate with clients
  • Basic knowledge of applicable bank and branch policies, procedures and support systems
  • Proven customer service and interpersonal skills
  • Experience with using and demonstrating digital products and self-service technologies
  • Ability to explore and identify a customer’s true needs while leveraging a digital first mindset
  • Demonstrated proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively
Benefits
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
consumer loansaccount managementfinancial solutionsbanking procedurescustomer account processing
Soft Skills
relationship buildingcustomer servicecommunicationproactive outreachinterpersonal skillsneeds assessment
Certifications
high school diploma