U-Haul

Customer Support

• Operate a flatbed truck (training provided).
• Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).
• Load and unload storage containers for delivery.
• Transport storage containers to and from specified destinations, e.g., customers’ homes and businesses – local routes only.
• Participate in ongoing continuous U-Haul education through U-Haul University.

U-Box Customer Care Representative, CDL

Manager

• Manage the fleet to deliver clean and well-maintained equipment.
• Perform profit/loss analyses.
• Hire and mentor new team members.
• Track and itemize inventory.
• Manage the personnel budget.
• Ensure that customers receive the highest quality of care.
• Keep track of fuel receipts and petty cash.
• Clean and monitor the premises, and maintain a secure environment.
• Participate in ongoing continuous U-Haul education through U-Haul University.

General Manager

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative

• Handle transactions, rentals and customer service.
• Keep regular, detailed and complete records using mobile electronic tools.
• Ensure cleanliness and security of storage site.
• Communicate with the General Manager to keep them apprised of important updates.
• Follow up on delinquent accounts.
• Complete a daily storage facility inspection.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Center Storage Manager

• Manage the fleet to deliver clean and well-maintained equipment.
• Perform profit/loss analyses.
• Hire and mentor new team members.
• Manage the personnel budget.
• Track and itemize inventory.
• Ensure that customers receive the highest level of care.
• Keep track of fuel receipts and petty cash.
• Clean and monitor the premises, and maintain a secure environment.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Bilingual

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement.
• Direct incoming customers' equipment to areas based on customer demand and productivity status.
• Review reports that aid in effective placement of equipment, customer reservations and contracts.
• Assist with the Company’s U-Box portable storage product.

U-Haul

U-Box Customer Care Representative, CDL

General Manager

Customer Service Representative

Center Storage Manager

General Manager

Center Storage Manager

General Manager

Customer Service Representative

General Manager

Customer Service Representative

Reservation Agent, Bilingual

Customer Service Representative

Customer Service Representative

Customer Service, Lot Attendant

Customer Service Representative