Equipment Citations Specialist

U-Haul

Equipment Citations Specialist tracking toll, parking, and fine citations for U-Haul, a do-it-yourself moving equipment company. Seeking compensation from responsible parties and coordinating with customers, field locations, DMVs, and the U-Haul POS system.

Posted 8/18/2026full-timePhoenix • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and task-oriented focus while effectively managing citations and compensation processes. Proficient in Microsoft Office and experienced in call center environments, ensuring favorable outcomes through collaboration with customers and field locations.

Highest-signal resume keywords

Excellent Communication SkillsMicrosoft Office ProficiencyCall Center ExperienceTask-OrientedFast-Paced Environment Adaptability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Good Attendance Record

Tools & Technologies

U-Haul POS System

Industry Keywords

CitationsCompensationClerical SupportCustomer InteractionField LocationsDMV Coordination

About the role

Key responsibilities & impact

Follow up on tolls, parking and fine citations
Locate and seek compensation from responsible parties
Work with customers, field locations, DMVs, and the U-Haul POS system to ensure favorable outcomes
Offer clerical support as part of the Equipment Citations department team
Keep track of citations and ensure responsible parties provide compensation

Requirements

What you’ll need

Good attendance record
Previous call center/phone-based work experience
Experience using Microsoft Office (Word, Excel)
Excellent communication skills
Task-oriented and able to work in a fast-paced environment
Available to work 40 hours per week between 6am-6pm Monday-Friday and 6am-4:30pm on Saturday
This position is not eligible for employer sponsorship
Candidates must complete interviews and assessments independently without using artificial intelligence tools
U-Haul will not hire or re-hire individuals who use nicotine products, consistent with applicable state law

Benefits

Comp & perks

Full Medical Coverage
Prescription Plans
Dental & Vision plans
New indoor fitness gym
Gym Reimbursement Program
Registered Dietitian Program
Weight Watchers
Onsite Medical clinic for you and your family
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition Reimbursement Program
Free online courses for personal and professional development at U-Haul University
Business and travel insurance
You Matter Employee Assistance Program
Paid holidays, vacation and sick days
Employee Stock Ownership Plan (ESOP)
401(k) Savings Plan
Life Insurance
Critical Illness/Group Accident
24-hour physician available for kids
Subsidized gym/membership
MetLaw Legal Program
MetLife auto and home insurance
Mindset App Program
Discounts on cell phone plans, hotels and more
LifeLock Identity Theft
Savvy consumer wellness programs-from health care tips to financial wellness
Dave Ramsey’s SmartDollar Program
U-Haul Federal Credit Union