Customer Service Representative

U-Haul

Customer Service Representative supporting U-Haul’s do-it-yourself moving customers at its Garland rental center. Managing rentals, inspecting equipment, and assisting with trucks, trailers, propane, and forklifts.

Posted 8/13/2026part-timeGarland • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in customer service and equipment management, including the use of U-Scan technology and the ability to install hitches and trailer wiring. Maintains safety standards while handling equipment and performing inspections.

Highest-signal resume keywords

Customer ServiceU-Scan TechnologyEquipment InspectionHitch InstallationForklift Operation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Equipment ManagementRental InvoicingPropane FillingDriving ForkliftMoving Equipment

Soft Skills

CommunicationProblem-SolvingTeam Collaboration

Tools & Technologies

U-Scan Technology

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

U-Haul ProductsCustomer EducationSafety GearHigh School DiplomaContinuous Education

About the role

Key responsibilities & impact

Assist customers inside and outside a U-Haul center with U-Haul products and services
Use smartphone-based U-Scan technology to manage rentals and inventory
Move and hook up U-Haul trucks and trailers
Clean and inspect equipment on the lot, including checking fluid levels
Answer questions and educate customers regarding products and services
Prepare rental invoices and accept equipment returned from rental
Install hitches and trailer wiring
Fill propane
Drive a forklift
Participate in ongoing continuous U-Haul education through U-Haul University
Perform other duties as assigned

Requirements

What you’ll need

Valid driver’s license and ability to maintain a good driving record
High school diploma or equivalent
Ability to work around moving parts or machines, fumes, or irritant chemicals
May be required to use protective clothing or gear such as masks, goggles, gloves, or shields
Ability to remain stationary for long periods and move around indoors and outdoors
Ability to position oneself to reach objects at varying heights
Ability to move equipment weighing a minimum of 50 lbs., assisted or unassisted
U-Haul will not hire or re-hire individuals who use nicotine products in Texas and other listed states

Benefits

Comp & perks

$100 hiring bonus
$300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program
On-the-job education
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey’s SmartDollar Program
Paid hands-on working interviews