Customer Service Representative

U-Haul

Customer Service Representative assisting U-Haul customers with rentals, equipment inspections, and returns. Supporting do-it-yourself moving services at U-Haul’s Wantage, New Jersey center.

Posted 8/10/2026part-timeWantage • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills while assisting with U-Haul products and services, alongside the ability to perform physical tasks and operate equipment safely. Proficient in using U-Scan technology for managing rentals and inventory, with a focus on safety and compliance.

Highest-signal resume keywords

Customer ServiceU-Scan TechnologyForklift OperationPropane-Filling CertificationValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Equipment InspectionHitch InstallationTrailer WiringPhysical Task PerformanceInventory Management

Soft Skills

CommunicationProblem-Solving

Tools & Technologies

U-Scan TechnologyForklift

Certifications & Qualifications

Propane-Filling CertificationForklift Certification

Industry Keywords

U-Haul ProductsRental EquipmentCustomer EducationSafety Compliance

About the role

Key responsibilities & impact

Assist customers inside and outside a U-Haul center with U-Haul products and services
Use smartphone-based U-Scan technology to manage rentals and inventory
Move and hook up U-Haul trucks and trailers
Clean and inspect equipment on the lot, including checking fluid levels
Answer questions and educate customers regarding products and services
Prepare rental invoices and accept returned rental equipment
Install hitches and trailer wiring
Fill propane
Drive a forklift
Participate in ongoing U-Haul education through U-Haul University
Perform other duties as assigned

Requirements

What you’ll need

Valid driver’s license and ability to maintain a good driving record
High school diploma or equivalent
Ability to move equipment weighing a minimum of 50 lbs., assisted or unassisted
Ability to work around moving parts, machines, fumes, or irritant chemicals
May need to use protective clothing or gear such as masks, goggles, gloves, or shields
Propane-filling certification offered through U-Haul upon employment
Forklift certification offered through U-Haul upon employment
U-Haul will not hire or re-hire nicotine product users in applicable states
Ability to perform physical tasks including standing for long periods, moving indoors and outdoors, and reaching objects at varying heights

Benefits

Comp & perks

$100 hiring bonus
$300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program
On-the-job education
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey’s SmartDollar Program
Paid hands-on working interviews