Storage Customer Service Representative

U-Haul

Storage customer service representative supporting U-Haul’s Loveland storage facility. Handling rentals, customer inquiries, equipment dispatch and returns, inspections, and property maintenance.

Posted 8/5/2026part-timeLoveland • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $15 - $16 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and the ability to assist customers effectively while managing facility operations. Capable of performing routine maintenance and ensuring equipment safety and cleanliness.

Highest-signal resume keywords

Driver's LicenseExcellent Communication SkillsAbility to Lift 50 lbsCustomer ServiceFacility Operations Support

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Rental Contract PreparationProperty CleanupMinor Repair WorkEquipment InspectionTechnology Utilization

Soft Skills

Customer AssistanceTeam CollaborationAdaptability

Industry Keywords

U-Haul EducationProtective Gear UsageWeekend AvailabilityNicotine-Free Policy

About the role

Key responsibilities & impact

Support the site manager with facility operations
Answer phone inquiries from active and prospective customers
Show storage units and explain rental agreement terms
Prepare rental contracts
Perform general routine property cleanup and minor repair work
Ensure vacant storage units are clean, dry, secure, and available for new customers
Assist customers using up-to-date technology to dispatch and return equipment
Inspect and maintain equipment
Participate in ongoing U-Haul education through U-Haul University
Perform other duties as assigned

Requirements

What you’ll need

Driver’s license and ability to maintain a clean driving record
Excellent communication skills
Available to work on weekends and holidays
Ability to move a minimum of 50 lbs assisted or unassisted
Ability to work around moving parts, machines, fumes, or irritating chemicals
Ability to use protective clothing or gear such as masks, goggles, gloves, or shields when required
U-Haul will not hire or re-hire nicotine product users in applicable states

Benefits

Comp & perks

On-the-job education
$100 hiring bonus
$300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance and prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental and Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey’s SmartDollar Program
Paid hands-on working interviews
U-Haul University ongoing education