Customer Service, Lot Attendant

U-Haul

Customer service and equipment attendant assisting DIY movers at U-Haul’s Mesa rental center. Managing rentals, inspecting equipment, moving vehicles, and processing returns.

Posted 8/4/2026part-timeMesa • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in customer service and equipment management, including the use of U-Scan technology and safe handling of U-Haul products. Capable of performing physical tasks such as moving heavy equipment and installing hitches while adhering to safety protocols.

Highest-signal resume keywords

Customer ServiceU-Scan TechnologyEquipment InspectionValid Driver's LicenseForklift Operation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Equipment ManagementHitch InstallationPropane FillingRental InvoicingInventory Management

Soft Skills

CommunicationProblem-Solving

Tools & Technologies

U-Scan TechnologyForklift

Certifications & Qualifications

Valid Driver's License

Industry Keywords

U-Haul ProductsSafety PrecautionsHigh School DiplomaContinuous Education

About the role

Key responsibilities & impact

Assist customers inside and outside a U-Haul center with U-Haul products and services
Use smartphone-based U-Scan technology to manage rentals and inventory
Move and hook up U-Haul trucks and trailers
Clean and inspect equipment on the lot, including checking fluid levels
Answer questions and educate customers regarding products and services
Prepare rental invoices and accept equipment returned from rental
Install hitches and trailer wiring
Fill propane
Drive a forklift
Participate in ongoing continuous U-Haul education through U-Haul University
Perform other duties as assigned

Requirements

What you’ll need

Valid driver’s license and ability to maintain a good driving record
High school diploma or equivalent
Ability to work around moving parts or machines, fumes, or irritant chemicals with required safety precautions
Ability to use protective clothing or gear such as masks, goggles, gloves, or shields when required
Ability to remain stationary for long periods and move around indoors and outdoors
Ability to position oneself to reach objects at varying heights
Ability to move equipment weighing a minimum of 50 lbs., assisted or unassisted
Must not use nicotine products, consistent with applicable state law

Benefits

Comp & perks

On-the-job education
Paid hands-on working interviews
$100 hiring bonus
$300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey’s SmartDollar Program
U-Haul-provided propane and forklift certification upon employment