Customer Service / Lot Attendant

U-Haul

Customer Service Representative assisting U-Haul customers with their needs and maintaining equipment. Working hands-on in assisting with rentals and providing exceptional service.

Posted 7/25/2026full-timeVernal • Utah • 🇺🇸 United StatesMid-LevelSenior💰 $15 - $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service and equipment management, including the use of U-Scan technology for rentals and inventory. Proficient in vehicle maintenance, installation of hitches, and safety compliance through relevant certifications.

Highest-signal resume keywords

Customer ServiceU-Scan TechnologyEquipment InspectionForklift OperationHitch Installation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Equipment InspectionRental ManagementPropane FillingHitch InstallationTrailer Wiring

Soft Skills

CommunicationCustomer Education

Tools & Technologies

U-Scan Technology

Certifications & Qualifications

Valid Driver’s LicensePropane CertificationForklift Certification

Industry Keywords

U-Haul ProductsRental InvoicesContinuous Education

About the role

Key responsibilities & impact

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment).
Drive a forklift (certification offered through U-Haul upon employment).
Participate in ongoing continuous U-Haul education through U-Haul University.

Requirements

What you’ll need

Valid driver’s license and ability to maintain a good driving record
High school diploma or equivalent

Benefits

Comp & perks

Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
Career stability
Opportunities for advancement
Gym Reimbursement Program
You Matter EAP
24-hour physician available for kids
Business travel insurance
Critical Illness/Group Accident Insurance
Dave Ramsey’s SmartDollar Program