Quality Assurance Analyst

U-Haul

Quality Assurance Analyst testing applications used by customers across the US and Canada. Collaborating with developers and stakeholders to ensure software quality throughout the development life cycle.

Posted 7/25/2026full-timePhoenix • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in test planning, design, and execution within an embedded Scrum team, ensuring high-quality software through comprehensive testing methodologies and effective communication. Proficient in using monitoring tools and SQL for data analysis and validation to support defect prevention and resolution.

Highest-signal resume keywords

Test PlanningTest DesignManual Test ExecutionSQL KnowledgeKibana

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Test MethodologiesTest ScriptingData ValidationRoot Cause AnalysisBug Tracking Systems

Soft Skills

Time ManagementVerbal CommunicationWritten Communication

Tools & Technologies

KibanaGrafanaDynatrace

Industry Keywords

Software Development Life CycleQuality AssuranceDefect PreventionUsability Enhancements

Tech Stack

Tools & technologies

GrafanaSDLCSQL

About the role

Key responsibilities & impact

Test new features and functionality, proactively identify issues, and participate in the research to identify the root cause of defect reports.
Provide system developers with clear, concise written documentation and problem descriptions when issues are encountered.

Requirements

What you’ll need

Work within an embedded Scrum team, collaborating with developers, QA, and stakeholders to emphasize defect prevention, usability, and functional enhancements throughout the Software Development Life Cycle.
Conduct test planning, test design, test scripting, and manual test execution throughout the test life cycle.
Use test methodologies that ensure exhaustive and comprehensive testing of assigned applications and solutions against established acceptance criteria.
Proactively monitor program performance after implementation using provided tools (Kibana, Grafana, Dynatrace, etc.) to prevent recurring program operating problems and ensure efficient operation.
Create or modify scripts to analyze or extract data that assist with data validation and issue resolution.
Consistently follow and support documented QA processes and procedures to ensure a high-quality testing approach.
Troubleshoot, document, and assist in root cause analysis by creating clear, concise written documentation and problem descriptions for software defects using a bug tracking system.
Be willing to learn and understand testing automation (with guidance).
Have a working knowledge of database structures, usage, and SQL.
Demonstrate excellent time management skills.
Possess strong verbal and written communication skills, with the ability to explain complex technical problems to non-technical team members.
Be an advocate for application quality on behalf of customers.
Be a U.S. citizen or have proof of U.S. employment authorization for this position.

Benefits

Comp & perks

Medical insurance
Prescription drug plans
Dental & Vision plan with hearing care discounts
Get Fit Gym Reimbursement Program
Registered Dietitian Program
WeightWatchers®
CVS Virtual Care
U‑Haul Kids Program
24‑Hour Nurse Line
Wellness Program (Healthier You initiatives & challenges)
Mindset App Reimbursement
Pet Insurance & Wellness plans
Career stability
Opportunities for advancement
Valuable on‑the‑job training
Tuition Reimbursement Program
Free online courses for personal and professional development at U‑Haul University®
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
Company‑paid life insurance
Voluntary life insurance options
Short-Term and Long‑Term Disability
Critical Illness, Accident & Hospital Indemnity plans
Business & business travel insurance
MetLaw Legal Program
MetLife Auto & Home Insurance
LifeLock Identity Theft Protection
Dave Ramsey’s SmartDollar® Financial Wellness Program
U‑Haul Federal Credit Union
Paid holidays, vacation, and sick time
You Matter Employee Assistance Program (EAP)
Discounts on cell phone plans, hotels, computers, vehicles & more
Community involvement & volunteer opportunities
U‑Haul Mothers Program (Paid maternity leave)