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U-Haul

Shipping Operations Customer Support

U-Haul

Shipping Operations Support for U-Box managing clerical and support tasks. Interacting with personnel and customers while maintaining critical data in U-Haul’s systems.

Posted 6/10/2026full-timePhoenix • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Learning the U-Box supply chain logistical model.
  • Interacting with U-Haul field personnel and customers via phone and email.
  • Updating, correcting, and maintaining shipment data used by U-Haul locations and UHI.
  • Facilitate billing processes for the U-Haul customer network.

Requirements

What you’ll need
  • Excellent verbal and written communication skills.
  • Basic computer skills, including Microsoft Word.
  • Knowledge of Salesforce a plus.
  • Ability to multi-task and adapt quickly.
  • Detail oriented and organized.
  • Confident and independent in decision making.
  • Great attitude and true professionalism.

Benefits

Comp & perks
  • Full Medical coverage
  • Prescription plans
  • Dental & Vision Plans
  • New indoor fitness gym
  • Gym Reimbursement Program
  • Registered Dietitian Program
  • Weight Watchers
  • Onsite medical clinic for you and your family
  • Career stability
  • Opportunities for advancement
  • Valuable on-the-job training
  • Tuition reimbursement program
  • Free online courses for personal and professional development at U-Haul University®
  • Business and travel insurance
  • You Matter Employee Assistance Program
  • Paid holidays, vacation, and sick days
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) Savings Plan
  • Life insurance
  • Critical Illness/Group Accident
  • 24-hour physician available for kids
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Mindset App Program
  • Discounts on cell phone plans, hotels, and more
  • LifeLock Identity Theft
  • Savvy consumer wellness programs - from health care tips to financial wellness
  • Dave Ramsey’s SmartDollar Program
  • U-Haul Federal Credit Union
  • Wellness Program

ATS Keywords

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Soft Skills
verbal communicationwritten communicationmulti-taskingadaptabilitydetail orientedorganizational skillsdecision makingprofessionalism