Customer Service Representative

U-Haul

Customer Service Representative assisting customers with U-Haul products and services at U-Haul centers. Provides on-the-job training and assistance using modern technology to manage rentals and inventory.

Posted 4/26/2026full-timeCornwall • 🇨🇦 CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment)
Drive a forklift (certification offered through U-Haul upon employment)
Other duties as assigned
Participate in ongoing continuous U-Haul education through U-Haul University.

Requirements

What you’ll need

Valid driver’s license and ability to maintain a good driving record
High school diploma or equivalent

Benefits

Comp & perks

Paid holidays, vacation, and sick days, if eligible
Career stability
Gym Reimbursement Program, if eligible
Opportunities for advancement
Valuable on-the-job training
Complete Benefit Plan, if eligible
RRSP payroll deduction plan
Deferred profit-sharing plan, if eligible
You Matter Program (EAP)
Mindset App Program
Wellness Programs
Discounts on Apple products, Dell computers, hotels, and more

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

U-Scan technologymoving truckshooking up trailerscleaning equipmentinspecting equipmentinstalling hitchestrailer wiringdriving a forklift

Soft Skills

customer servicecommunicationeducation

Certifications

propane certificationforklift certification