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Customer Service Representative
U-HaulU-Haul Customer Service Representative helping customers inside and outside the center with products and services. Assisting in inspections, maintenance, and use of technology to manage rentals.
About the role
Key responsibilities & impact- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment)
- Drive a forklift (certification offered through U-Haul upon employment)
- Other duties as assigned
- Participate in ongoing continuous U-Haul education through U-Haul University.
Requirements
What you’ll need- Valid driver’s license and ability to maintain a good driving record
- High school diploma or equivalent
Benefits
Comp & perks- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey’s SmartDollar Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
U-Scan technologyequipment inspectionhitch installationtrailer wiringforklift operationpropane fillingrental invoicinginventory managementcustomer service
Soft Skills
communicationcustomer educationproblem-solving
Certifications
valid driver's licenseforklift certificationpropane certification