Storage Customer Service Representative

U-Haul

Storage Customer Service Representative at U-Haul assisting customers and maintaining equipment for exceptional service. Responsible for inquiries and property management tasks in Gilford, New Hampshire.

Posted 4/17/2026full-timeGilford • New Hampshire • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support the site manager with facility operations.
Answer phone inquiries from active and prospective customers.
Show storage units, explain the terms of rental agreements and prepare rental contracts.
Perform general routine property cleanup and minor repair work.
Ensure that all vacant storage units are clean, dry, secure and available for new customers.
Perform other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.

Requirements

What you’ll need

Driver’s license and the ability to maintain a clean driving record
Excellent communication skills
Available to work on weekends and holidays

Benefits

Comp & perks

Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey’s SmartDollar Program

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

property cleanupminor repair workrental agreementsrental contracts

Soft Skills

communication skills

Certifications

driver’s license