U-Haul

Spanish Bilingual Roadside Agent

U-Haul

part-time

Posted on:

Location Type: Remote

Location: Arizona • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $17 per hour

About the role

  • Assist customers who need help and certainty when their move does not go as planned.
  • Handle incoming customer calls in both Spanish and English.
  • Initiate outbound calls to customers, roadside assistance service providers, and other personnel for support.
  • Follow established methods and procedures to ensure customer safety.
  • Handle files with calm urgency, professionalism, and care while meeting quality-related metrics and goals.

Requirements

  • Fluent in both Spanish and English
  • Ability to express sympathy, empathy and compassion
  • Critical thinker and ability to adapt
  • Intermediate keyboarding and computer skills
  • Active and Attentive listener
  • Ability to type while talking (40 WPM or higher is a plus)
  • Ability to formulate sentences through written text
  • Ability to navigate and use multiple computer programs at once
  • Excellent verbal communication and listening skills
  • Clear speaking voice
  • General knowledge of U.S. and Canada geography
  • General knowledge of how to map a location using various programs or applications
  • Willingness to incorporate feedback to constantly improve performance
  • Possess can-do-confidence
Benefits
  • U-Haul offers Spanish Bilingual Roadside Assistance Agents an hourly base pay of $17.00.
  • Your base pay will increase as you learn and acquire additional job duties, and merit increases are given periodically based on performance.
  • At U-Haul, our Part Time Team Members enjoy benefits to support their physical, financial, and emotional wellness.
  • Additionally, our career path planning and continued education assists employees with their professional goals.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
keyboard skillstyping (40 WPM or higher)computer skillsnavigating computer programsmapping locations
Soft Skills
fluent in Spanishfluent in Englishsympathyempathycompassioncritical thinkingadaptabilityactive listeningverbal communicationcan-do confidence