Manager

• As an Engagement Manager, you will partner closely with senior marketing and creative leaders to design and execute AI-driven content strategies that accelerate production, strengthen brand governance, and elevate campaign performance.
• Guide clients through discovery workshops, define high-impact use cases, and oversee end-to-end solution deployment—from requirements gathering to platform configuration and integration.
• Lead enterprise-scale marketing and creative operations transformations by leveraging Typeface's generative AI solutions to drive organizational evolution.
• Develop deep partnerships with key stakeholders (CMOs, VPs of Marketing, Creative Directors, Brand Managers) by demonstrating profound knowledge of AI-powered content solutions tailored to their business goals.
• Build trust, confidence, and advocacy through executive communication cadences and proactive project/issue management.
• Formulate comprehensive GenAI and digital content transformation strategies aligned with customer objectives.
• Lead discovery workshops to identify high-impact opportunities for AI-driven content creation and brand governance.
• Define and prioritize use cases across email marketing, ad campaigns, social media, SEO content, and video creation.
• Collaborate with Typeface engineers and architects to build detailed requirements for customer-specific implementations.
• Guide solution configuration and deployment, including Brand Hub setup, agent customization, and platform integrations (Google Workspace, Salesforce, Adobe Experience Cloud, Campaign Manager 360).
• Drive product adoption across marketing, creative, and content teams through hands-on enablement and best practice sharing.
• Establish success metrics and business value frameworks tied to content velocity, brand consistency, cost savings, and campaign performance.
• Act as the voice of the customer, translating field insights into product requirements and roadmap priorities.
• Develop and share scalable implementation patterns, templates, and best practices across the customer base.

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