Tyme

Product Owner, Loyalty & Rewards

Tyme

full-time

Posted on:

Origin:  • 🇻🇳 Vietnam

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Job Level

Mid-LevelSenior

Tech Stack

AWSCloudJavaMicroservicesPython

About the role

  • Own and define the product vision, roadmap, and strategy for Loyalty & Rewards.
  • Design and build experiences that use gamification, incentives, and behavioural insights to drive engagement, retention, and satisfaction.
  • Collaborate across Business, Design, Engineering, and Data teams to take ideas from concept through to launch and iteration.
  • Manage and prioritise product backlogs, lead sprints, and ensure continuous delivery of high-impact features.
  • Use qualitative and quantitative data to measure product success and inform decisions.
  • Engage with customers and stakeholders to ensure loyalty mechanics are relevant, localised, and differentiated.

Requirements

  • Proven experience as a Product Owner in digital consumer products.
  • Exposure to gaming, gamified systems, or high-frequency digital platforms that rely on reward loops, streaks, levels, or engagement triggers.
  • Strong grasp of loyalty mechanics, customer motivation, and behavioural design.
  • Experience applying behavioural psychology or behavioural economics principles to product development.
  • Excellent stakeholder management and communication skills.
  • Ability to operate in fast-paced, ambiguous, and agile environments.
  • Background in game design, consumer psychology, or high-engagement digital products (nice-to-have).
  • Experience in financial services, especially in emerging markets (nice-to-have).
  • Technical fluency and familiarity with agile engineering teams (nice-to-have).
  • Experience in product analytics, growth, or strategy consulting (nice-to-have).
  • Certifications in Scrum, Agile, or related disciplines (nice-to-have).
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