Twygo

Public Relations

• Qualify and screen contacts from the database via phone and email;
• Confirm the customer's interest and the real problem;
• Convert leads into opportunities for the Sales team.

Commercial Analyst – Pre-Sales

Business Analyst

• Act in partnership with business leaders, understanding operations, objectives and challenges to provide strategic support in people management.
• Support and guide managers in conducting 1:1 meetings, structured feedback, career planning and the creation/follow-up of Individual Development Plans (IDPs).
• Lead and support performance review cycles.
• Participate in recruitment and selection processes, collaborating on defining profiles, competencies and cultural fit.
• Support hiring decisions together with leadership.
• Lead and improve onboarding processes.
• Develop and monitor people management metrics.
• Support projects related to HR subsystems (Recruitment & Selection, Organizational Development, employee engagement, succession planning, among others).
• Perform behavioral profile analyses and support development actions.
• Strengthen relationships with employees by promoting an environment of trust, active listening and open communication.

Commercial Analyst – Pre-Sales

People Management Analyst