Sales Administrator – Logistics

Twoconnect

Sales Administrator managing logistics rates, customer data, quotes, invoices, and reports for transport clients. Supporting Australian business hours remotely from the Philippines.

Posted 8/18/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer rate administration, data management, and sales support within a logistics or transport environment. Proficient in maintaining accurate records, processing rate updates, and collaborating with cross-functional teams to enhance operational efficiency.

Highest-signal resume keywords

Customer Rate AdministrationHigh-Volume Data EntryTranslogix ExperienceMicrosoft Excel SkillsStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Rate UpdatesSales AdministrationAccount MaintenanceData ManagementPricing InformationInvoice AdministrationKPI ReportingProcess ImprovementAttention to DetailNumerical Accuracy

Soft Skills

Organisational SkillsTime ManagementProactive Problem-SolvingCustomer-FocusedCollaboration

Tools & Technologies

TranslogixTransport Management SystemsLogistics SoftwareERP SystemsCRM Systems

Certifications & Qualifications

Senior High School CertificateHigher School CertificateVCE Equivalent

Industry Keywords

LogisticsTransportSupply ChainSales SupportData-Focused Role

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Maintain accurate customer information, account details, customer rates, and sales administration records in Translogix and other internal systems.
Process customer rate updates, rate reviews, pricing changes, and account amendments.
Support Account Managers and the Business Development Manager with customer information, quotes, rate updates, reports, and sales administration.
Prepare and update sales quotes, customer rate documentation, pricing information, and supporting records.
Monitor and manage the Rate Admin inbox, responding to internal and customer queries.
Liaise with Operations, Finance, Account Managers, and internal stakeholders to resolve customer rate, invoice, account, and service-related queries.
Support invoice-related administration by checking customer rates, account details, pricing records, and supporting information.
Maintain records of customer communications, rate changes, approvals, account updates, and related documentation.
Assist with customer KPI reporting, sales reports, rate review tracking, and other administrative reporting.
Complete high-volume data entry and system updates while maintaining accuracy and consistency.
Support customer onboarding and account maintenance.
Identify and escalate discrepancies, missing information, rate issues, or process concerns.
Support compliance, audit requirements, company procedures, and internal controls.
Assist with process improvements across rate administration, customer data, reporting, inbox management, and internal workflows.

Requirements

What you’ll need

Senior High School, Higher School Certificate, VCE equivalent, or relevant administration/business qualification is preferred.
Minimum 3+ years’ experience in sales administration, logistics administration, transport administration, accounts administration, rate administration, customer support administration, or a similar data-focused support role.
Experience in transport, freight, logistics, supply chain, or a similar operational environment is highly regarded.
Strong experience with customer rate administration, rate updates, pricing information, sales administration, customer account maintenance, or similar data-focused work.
High-volume data entry experience with strong accuracy, consistency, and attention to detail.
Experience using Translogix or a similar transport management, logistics, ERP, CRM, or customer database system is highly regarded.
Intermediate Microsoft Excel skills.
Good numerical accuracy when reviewing customer rates, invoices, pricing details, customer records, and account information.
Strong written and verbal communication skills.
Ability to liaise effectively with Account Managers, Business Development, Operations, Finance, customers, and internal teams.
Strong organisational and time management skills.
Proactive problem-solving approach, including identifying discrepancies, escalating issues, and following through to resolution.
Reliable, process-driven, and comfortable with structured procedures, audit requirements, and high-volume administrative work.
Professional, customer-focused, and able to work independently in a collaborative team environment.

Benefits

Comp & perks

Work from home
Mon - Fri: 9:00 AM – 6:00 PM AEST/AEDT (adjustments will be made for daylight saving time)
HMO with 2 free dependents and medical reimbursements
Government-mandated benefits
Opportunities to work with leading companies in Australia and beyond
Training programmes for career development
Engaging company outings, team activities and wellness sessions
Supportive, inclusive culture
Dedicated managers focused on your growth and success
Competitive pay and benefits
Additional entitlements
Structured career development programs
People-first culture prioritizing stability, growth and genuine care
Equal opportunity employer
Culturally diverse and inclusive workplace