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Inbound Sales Representative – Insurance, Bank Experience
TwoconnectInbound Sales Representative selling insurance or banking products for Twoconnect. Upselling to existing customers through inbound and outbound calls while meeting sales targets remotely.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales techniques and customer service, with a strong ability to identify customer needs and leverage systems to achieve sales targets. Proficient in maintaining detailed records of sales activities and customer interactions.
Highest-signal resume keywords
Customer Service ExperienceSales TechniquesCommunication SkillsInterpersonal SkillsTeamwork Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Activities RecordingLead Follow-UpSales Opportunity IdentificationProduct KnowledgeService Knowledge
Soft Skills
Effective CommunicationTeam CollaborationAdaptability
Tools & Technologies
Computer SystemsSales Software
Industry Keywords
Up-SellingCross-SellingCustomer InteractionSales TargetsCustomer Claims
About the role
Key responsibilities & impact- Up-sell and cross-sell products and services to existing customers through inbound and outbound telephone calls
- Leverage the company’s systems and tools to meet sales targets within established service times
- Follow up on leads generated on the website
- Identify sales opportunities from existing client quotes within 4–6-week campaigns
- Maintain accurate and detailed records of sales activities and customer interactions
- Inform management of potential areas for growth in product, service, and education sales
- Answer customer claims queries
Requirements
What you’ll need- Proven experience in a Customer Service/ Sales environment
- Demonstrated ability to identify and meet customer needs through effective sales techniques
- Excellent oral and written communication skills
- Proficiency using computer systems and software to record sales activities and access customer information
- Strong interpersonal and teamwork skills
- Ability to learn new product and company information
Benefits
Comp & perks- Permanent work from home
- Monday–Friday: 6:00 AM - 3:00 PM PHT (adjustments will be made for daylight saving time)
- HMO with 2 free dependents and medical reimbursements
- Government-mandated benefits
- Opportunities to work with leading companies in Australia and beyond
- Training programmes for career development
- Engaging company outings, team activities and wellness sessions
- Supportive, inclusive culture
- Dedicated managers focused on your growth and success
- Competitive pay and benefits
- Additional entitlements
- Structured career development programs
- Equal opportunity workplace
- Cultural diversity and inclusive workplace