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Workplace Technology Analyst
Two CirclesWorkplace Technology Analyst at Two Circles ensuring colleagues have optimal tech support. Engage directly with users, resolve technical issues across platforms, and support onboarding processes.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting and resolving hardware, software, and access-related issues on Windows and macOS devices, while maintaining a customer-centric approach and effective communication skills. Proficient in using IT Service Management tools and collaboration platforms to enhance workplace technology and user experience.
Highest-signal resume keywords
Windows SupportMacOS SupportIT Service Management (ITSM)JiraMicrosoft Teams
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingHardware SupportSoftware SupportAccess PermissionsEndpoint ManagementIntuneSupport Ticket ManagementCollaboration ToolsOffice 365
Soft Skills
Customer-Centric MindsetExcellent CommunicationProactive Ownership
Industry Keywords
Workplace TechnologyIT SupportDynamic Agency Environment
Tech Stack
Tools & technologiesITSMMacOS
About the role
Key responsibilities & impact- Serve as the first point of contact for workplace technology support requests from the global team.
- Troubleshoot and resolve hardware, software, and access-related issues on Windows and macOS devices.
- Support onboarding processes for new employees with technology setup.
- Maintain and improve systems, workflows, and automation through collaboration with senior team members.
- Proactively identify areas for improvement in workplace technology and user experience.
Requirements
What you’ll need- A passion to build a career in workplace technology and IT support.
- Previous exposure to IT support through education, internships, or work experience preferred.
- A customer-centric mindset with excellent communication skills, able to explain technical concepts clearly.
- Proactive and responsible with strong ownership of tasks.
- Interest in sports, entertainment, or working within a dynamic agency environment is a plus.
- **Technical Skills:**
- Experience supporting Windows and macOS platforms; familiarity with endpoint management tools like Intune is advantageous.
- Comfortable managing support tickets and providing detailed status updates.
- Experience with IT Service Management (ITSM) tools, with Jira preferred.
- Knowledge of collaboration tools such as Microsoft Teams and Office 365, including troubleshooting syncing and access issues.
- Strong troubleshooting skills related to hardware, software, and access permissions.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Two Circles Website LinkedIn All Job Openings 201 - 500 employees ⚽ Sports 🤝 B2B Sports
- Marketing
- B2B Two Circles is a company specializing in growing the value of sports through a deep understanding of fans. They develop and implement strategies to enhance direct-to-consumer and business-to-business revenue streams, focusing on fan relationship growth, media, sponsorship, and marketing partnerships. Their services are powered by advanced strategy, insight, sales, marketing, content, data, and technology. Working with leading sports properties globally, Two Circles aims to drive commercial success in the sports industry. Their global team operates out of nine international offices, supporting a mission to improve the future of sports. Workplace Technology Analyst Job not on LinkedIn 🔥 46 minutes ago 🏢🏡 Vancouver – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Analyst Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Serve as the first point of contact for workplace technology support requests from the global team.
- Troubleshoot and resolve hardware, software, and access-related issues on Windows and macOS devices.
- Support onboarding processes for new employees with technology setup.
- Maintain and improve systems, workflows, and automation through collaboration with senior team members.
- Proactively identify areas for improvement in workplace technology and user experience. 🎯 Requirements
- A passion to build a career in workplace technology and IT support.
- Previous exposure to IT support through education, internships, or work experience preferred.
- A customer-centric mindset with excellent communication skills, able to explain technical concepts clearly.
- Proactive and responsible with strong ownership of tasks.
- Interest in sports, entertainment, or working within a dynamic agency environment is a plus.
- **Technical Skills:**
- Experience supporting Windows and macOS platforms; familiarity with endpoint management tools like Intune is advantageous.
- Comfortable managing support tickets and providing detailed status updates.
- Experience with IT Service Management (ITSM) tools, with Jira preferred.
- Knowledge of collaboration tools such as Microsoft Teams and Office 365, including troubleshooting syncing and access issues.
- Strong troubleshooting skills related to hardware, software, and access permissions. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Analyst – Value and Access 🕒 July 9 Costello Medical 201 - 500 Website LinkedIn All Job Openings Senior Analyst taking a leading role in delivering market access and health economics projects. Collaborating with teams to build client relationships in the Canadian healthcare landscape. 🏢🏡 Vancouver – Hybrid 💵 $90k - $100k / year ⏰ Full Time 🟠 Senior 🧐 Analyst Senior CorpSec Analyst 🕒 July 8 Clio - Cloud-Based Legal Technology 1001 - 5000 ☁️ SaaS 🔐 Security Website LinkedIn All Job Openings Senior CorpSec Analyst at Clio, leading cybersecurity investigations and incident response initiatives. Protecting the organization from internal and external threats while improving operational quality and efficiency. 🏢🏡 Vancouver – Hybrid 💵 $104.5k - $141.5k / year ⏰ Full Time 🟠 Senior 🧐 Analyst Credit Analyst 🕒 July 8 Iceberg Finance 51 - 200 💸 Finance 💳 Fintech 👥 B2C Website LinkedIn All Job Openings Bilingual Credit Agent supporting credit analysis and customer service in a growing Canadian company. Engage in communication and decision-making using both French and English daily in a team environment. 🏢🏡 Vancouver – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Analyst 🗣️🇫🇷 French Required Senior Building Analyst, Energy Modeling 🕒 July 3 TYLin 1001 - 5000 Website LinkedIn All Job Openings Senior Building Analyst focusing on energy modeling, providing technical leadership, and mentoring staff at Introba. Delivering advanced energy simulations and maintaining high-quality standards across projects. 🏢🏡 Vancouver – Hybrid 💵 $90k - $100k / year 💰 $82.2M Venture Round on 2022-12 ⏰ Full Time 🟠 Senior 🧐 Analyst Intermediate Renewable Analyst 🕒 June 27 Clir Renewables 51 - 200 ⚡ Energy 🤖 Artificial Intelligence ☁️ SaaS Website LinkedIn All Job Openings Intermediate Renewable Analyst at Clir Renewables supporting performance analysis across utility-scale wind, solar, and battery energy storage assets. Collaborating with analytics team and delivering actionable insights. 🏢🏡 Vancouver – Hybrid 💵 $90k - $115k / year 💰 $1.5M Venture Round - Clir Renewables on 2024-01 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Analyst View More Analyst Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs