BizTx Manager

Twinings

BizTX Manager leading Twinings Australia’s IT operations, team, and technology transformation. Supporting Twinings’ growing Australian consumer-products business through ERP, analytics, integrations, and projects.

Posted 8/21/2026full-timeRowville • 🇦🇺 AustraliaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT operations management, project execution, and stakeholder engagement, with a strong focus on technology solutions that enhance efficiency and compliance. Proven ability to lead and develop IT teams while managing vendor relationships and ensuring adherence to corporate IT policies.

Highest-signal resume keywords

IT Operations ManagementProject ManagementData AnalyticsSystem IntegrationStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ERPDatabase ManagementData WarehouseMicrosoft SQLPowerBIBusiness AnalysisAutomation SolutionsChange ManagementPrototypingReporting

Soft Skills

CommunicationRelationship-BuildingPeople LeadershipCollaborationCoaching

Tools & Technologies

Power PlatformLow-Code ToolsBusiness ApplicationsEnd-User ServicesData Analytics Tools

Certifications & Qualifications

Bachelor’s Degree in Computer EngineeringBachelor’s Degree in Computer Science

Industry Keywords

Technology TransformationComplianceBusiness Continuity PlanningMulti-Country Technology EnvironmentSAP

Tech Stack

Tools & technologies

ERPSQL

About the role

Key responsibilities & impact

Serve as the primary IT contact and trusted technology partner for the Australian team
Translate Australian business priorities into technology requirements, solution options, and delivery priorities
Identify technology-driven opportunities to improve efficiency, productivity, compliance, and customer experience
Build relationships with Australian stakeholders, senior leadership, global BizTX teams, and regional transformation partners
Lead day-to-day IT operations and ensure availability and performance of business applications and end-user services
Manage incidents, escalations, root-cause analysis, and service improvements
Coordinate with global teams, vendors, outsourced support teams, and the APAC Transformation Director
Perform business analysis and requirement gathering
Design and implement local technology solutions
Support applications, reporting, integrations, data analytics, and business systems
Develop prototypes, dashboards, reports, and automation solutions
Troubleshoot complex business and system issues
Lead end-to-end local IT and digital transformation projects
Define project scope, budget, timelines, risks, and success measures
Drive project execution and benefit realisation
Coordinate testing, training, and change management
Develop and manage the annual local IT budget
Evaluate and negotiate with technology vendors
Ensure cost-effective procurement and utilisation of IT resources
Monitor project and operational spending
Ensure compliance with corporate IT policies and security standards
Manage technology risks and business continuity planning
Support audits and regulatory requirements
Lead, manage, coach, and develop the local IT team and external partners
Set priorities, expectations, and ways of working
Provide day-to-day leadership, performance guidance, and prioritisation support
Foster accountability, collaboration, innovation, and continuous improvement
Remain actively involved in detailed execution when required

Requirements

What you’ll need

Strong communication, stakeholder management, relationship-building, and people leadership skills
Demonstrated experience leading, coaching, and developing an IT or technology team, including managing priorities, performance, and service delivery outcomes
Bachelor’s degree in computer engineering, Computer science, or related fields
8–12+ years of IT experience
Strong background in ERP, Data & Analytics including PowerBI, System Integration, and Project Management
Strong technical skills in System Integrations, Database Management, Data Warehouse and Data Analytics, mainly Microsoft SQL
Capable of operating at both strategic and operational levels, with a willingness to work on detailed tasks when required
Ability to engage directly with users to diagnose detailed business issues, gather requirements, and shape practical technology solutions
Willingness to occasionally work outside standard Australian business hours where required to support regional and global collaboration
Experience working in a multi-country, regional, or global technology environment
Exposure to SAP or major ERP transformation programs
Experience with Power Platform, automation, or low-code tools
Experience supporting business change management, adoption, and training for technology solutions

Benefits

Comp & perks

Additional 1% Superannuation
Flexible / Hybrid working options
Birthday Day Leave
Discounted Twinings Co products
Access to LinkedIn Learning
Access to ABF Networking, connect, collaborate, and grow across the ABF Group.