Global CS&I Team Administrator

Twinings

Global CS&I Team Administrator providing high-level administrative support across travel coordination, financial processes, and office management in the Global Consumer Sustainability & Innovation team.

Posted 4/27/2026full-timeAndover • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

As an integral member of our Global Consumer Sustainability & Innovation team, you will provide high‑level administrative support—spanning travel coordination, financial processes, and office management—to ensure the team operates efficiently and can deliver against its key objectives.
Complex travel management which includes visas, transportation, flights and accommodation
Organising UK travel and accommodation for global visitors and tracking numbers to inform annual reports.
Lead on new supplier contract set-ups including assessing terms and conditions with the internal procurement teams to ensure compliance, ensuring processes move efficiently and proactively resolving bottlenecks.
Event management – supporting the EA in organising logistics for team away days and external events.
SAP- Raising receipting, managing supplier issues and supporting other members of the team with the ECC system
Support team compliance by ensuring all colleagues complete required Travel Security and mandatory training.
Manage the NDA database, ensuring information is correct and up to date
Manage GDPR‑compliant processes, including secure storage of NDAs and tracking documentation for overseas visitors.
Monthly reporting e.g. tracking temporary staff
Ensure that new starters are adequately onboarded, ensuring mandatory training such as GDPR and IT Security is organised and delivered within timescales.
Covering tasks for the other team EA when absent - complex diary and meeting management for the Leadership Team
Take visible ownership for maintaining a tidy, well‑organised workspace and proactively identifying continuous improvements to the office environment.
Ensure the office remains sufficiently stocked, well maintained, and an enjoyable place for the team to work, including overseeing storage solutions.
General printing tasks with support from the Print Room and Facilities
Manage the recognition and gifting tasks such as vouchers, gift bags, and e-cards
Provide ad‑hoc support to team members, including raising IT tickets and troubleshooting administration issues
Act as team super‑user for SAP/Ariba/S4, supporting others with system issues, opening SNOW tickets, and educating the team on system usage.
Regularly raise and receipt purchase orders, monitor progress, and ensure invoices move through VIM efficiently.
Act as a key contact for finance queries, liaising with finance colleagues to resolve issues and maintain up‑to‑date records.
Manage cross-charges within projects
Manage the travel tracker in terms of current and forecasted spend
Working closely with the Finance Hub and local finance teams to ensure timely payment of invoices and supplier set-ups
Manage the postal/courier tracker in terms of current and forecasted spend and manage re-charges
Year end- work with local finance team to close off outstanding PO’s and finance tasks

Requirements

What you’ll need

Knowledgeable on all MS Office packages - Word, Excel, Powerpoint, Teams.
Broad operational problem-solving ability.
Have excellent attention to detail.
A natural collaborator.
Excellent interpersonal and communication skills.
Commercially astute and financially literate.
Able to demonstrate the ability to work closely with multiple global stakeholders
Flexible and agile in supporting team members when needed.
Demonstrate high responsiveness, proactivity, and strong communication, ensuring timely follow‑through and closing loops.
Show confidence in owning your remit, prioritising workload and managing this self-sufficiently
Take accountability for small but important operational details (e.g., accuracy checks, office essentials, presentation quality).
Act as a trusted “right‑hand” support to leadership as needed, proactively sharing updates and championing team effectiveness.

Benefits

Comp & perks

- Yearly bonus based on personal contribution and financial performance
- Flexible working options
- 25 days holiday plus 8 bank holidays and the option to buy and sell holidays
- Onsite Gym and Wellbeing Centre
- Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
- Pension scheme with your contributions matched for up to 10% of your salary
- Cycle to work scheme
- SimplyHealth Cash plan
- Onsite Staff shop and online staff discounts
- Access to LinkedIn Learning
- Access to ABF Networking, connect, collaborate, and grow across the ABF Group.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

travel managementfinancial processesevent managementNDA managementGDPR compliancereportingdiary managementpurchase order managementproblem-solvingattention to detail

Soft Skills

collaborationinterpersonal skillscommunication skillscommercial awarenessflexibilityproactivityaccountabilityself-managementresponsivenessleadership support

Certifications

GDPR trainingIT Security training