People Operations

• Own and drive the People & Performance (P&P) strategy by leading the P&P transformation roadmap and inspire the P&P function to deliver WOW across BizTX
• Champion operational excellence by embedding measurable KPIs that elevate the employee experience across global BizTX and end users through technology transformation projects
• Act as coach and mentor to enable individual and team growth and elevate people manager capability through tailored support and coaching
• Lead with robust financial governance the P&P, talent acquisition and learning budgets across BizTX
• Partner with leadership to shape future-ready organisational design and align capabilities in an evolving technology landscape
• Build a high-performance talent engine and create a brand forward, WOW experience to position BizTX as a destination employer
• Embed the people centric approach ‘Better Humaning for High Performance’ and co-create an exponential culture that inspires bold thinking, high trust and exceptional results
• Lead the D&I agenda with impact, focusing on Women in Leadership and building frameworks for inclusive leadership
• Champion the employee experience, design interventions that amplify satisfaction, retention and alignment with TwiningsOvo Values
• Own the reward strategy and lead annual reviews and reward processes to ensure competitive, compliant and compelling remuneration across BizTX
• Lead change management through a centrally governed, locally delivered model to ensure flawless ‘go lives’ for Optimus across APAC1 and beyond and track adoption
• Shape the learning strategy and leverage AI to deliver intuitive, accessible learning with high adoption and impact
• Drive communications excellence using cutting edge tools and technology that connects BizTX and the wider TwO organisation
• Build leadership transformation: strengthen team dynamics with profiling tools, drive diverse succession planning and tangible development actions
• Represent BizTX as subject matter expert for people & performance, lead HRIS implementation and be part of HRIS steering group, providing OCM expertise to enable adoption

People and Performance Director

People and Performance Director

LMS Manager – People Technology

Implementation Analyst, People Technology