Twinings

People and Performance Director

Twinings

full-time

Posted on:

Origin:  • 🇿🇦 South Africa

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Job Level

Lead

About the role

  • Lead the People & Performance (P&P) function across BizTX, owning the P&P strategy and transformation roadmap
  • Inspire and develop the P&P team, acting as coach and mentor to enable individual and team growth
  • Champion operational excellence and embed measurable KPIs to elevate the employee experience across global BizTX
  • Elevate people manager capability through tailored support and coaching
  • Lead financial governance for P&P, talent acquisition and learning budgets
  • Partner with leadership on future-ready organisational design and capability alignment
  • Build a high-performance talent engine and position BizTX as a destination employer
  • Embed the 'Better Humaning for High Performance' people centric approach across leadership and culture
  • Lead D&I agenda with focus on Women in Leadership and inclusive leadership frameworks
  • Own reward strategy, lead annual reviews and ensure competitive, compliant remuneration
  • Provide expert HR advice, challenge constructively and mitigate risk with integrity
  • Lead change management and adoption for Optimus across APAC1 and beyond, tracking progress and adjustments
  • Shape the learning strategy leveraging AI for accessible, high-adoption learning
  • Drive communications excellence using cutting edge tools and technology
  • Shape and embed the leadership transformation agenda, strengthen team dynamics and succession planning
  • Represent BizTX as subject matter expert for People & Performance and lead HRIS implementation and steering

Requirements

  • Minimum of 10 years experience in a People & Performance/ HR Director with passion and knowledge for changing and developing organisations
  • Experience of delivering results and creating a WOW employee experience
  • Excellent commercial & business awareness
  • Experience of organisational design, change and change management
  • Proven experience of driving talent management and capability development
  • Adept at managing multiple priorities under pressure, delivering high-quality outcomes with discipline and focus
  • Strong partnership skills with senior stakeholders and an approachable leadership style that builds trust and engagement across all levels and cultures
  • A CIPD or relevant postgraduate qualification in HR or Business Management is preferred
  • Experience or certification in psychometrics is advantageous
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