Senior Principal Product Manager, Member Experience

Twin Health

Senior Principal Product Manager shaping AI-powered member experiences at Twin Health, a digital metabolic-health company. Owning product strategy across onboarding, personalized guidance, Digital Twin interactions, and long-term engagement.

Posted 8/15/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $195,000 - $225,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management with a focus on AI-powered consumer experiences, user-centered design, and measurable business impact. Proven ability to lead cross-functional teams, define product strategy, and translate complex problems into intuitive solutions.

Highest-signal resume keywords

Product Management ExperienceAI-Powered Consumer ExperiencesUser-Centered DesignCross-Functional Team LeadershipSuccess Metrics Definition

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Vision DefinitionStrategy SettingBehavioral Data AnalysisExperimentationMobile Product DevelopmentWeb Product DevelopmentConversational AIPersonalizationClinical Outcomes MeasurementUser Research

Soft Skills

Exceptional Communication SkillsInfluencing Senior LeadershipPrioritizationAmbiguity TranslationTeam Collaboration

Industry Keywords

Member ExperienceHealth GoalsEngagementHabit FormationProduct ImpactRapid ExperimentationLong-Term InvestmentsConsumer-Facing ProductsBehavior ChangeFeedback Iteration

About the role

Key responsibilities & impact

Own the strategy, roadmap, and execution for Twin's member experience, spanning onboarding, personalized daily plans, AI guidance, and long-term engagement
Deliver AI-powered experiences across app, chat, voice, and proactive surfaces
Define the future of the Digital Twin experience and help members achieve their health goals
Develop understanding of member needs through user research, behavioral data, and experimentation
Translate complex behavioral, clinical, and technical problems into intuitive product experiences and clear product requirements
Balance rapid experimentation with long-term platform investments serving millions of members
Define and track success metrics, measure product impact, and iterate based on feedback, behavioral insights, and clinical outcomes
Drive alignment across executive leadership and cross-functional teams
Perform other duties as assigned

Requirements

What you’ll need

8+ years of product management experience, including ownership of consumer-facing mobile and web products with measurable business impact
Proven track record defining product vision, setting strategy, and delivering products from concept to measurable outcomes
Experience building AI-powered consumer experiences, ideally leveraging LLMs, conversational AI, or personalization
Deep understanding of user-centered design, behavior change, engagement, and habit formation
Ability to translate ambiguity into product strategy and prioritize high-impact opportunities
Ability to define success metrics and use experimentation and analytics to prioritize investments
Demonstrated ability to lead cross-functional teams and deliver complex products from vision through launch
Exceptional written and verbal communication skills with ability to influence senior leadership
Applicants must be authorized to work for any employer in the U.S.; Twin cannot sponsor or take over sponsorship of an employment visa

Benefits

Comp & perks

A competitive compensation package in line with leading technology companies
A remote and accomplished global team
Opportunity for equity participation
Unlimited vacation with manager approval
16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family
Health Savings Account and Flexible Spending Account options
401k retirement savings plan
High level of flexibility