Twilio

Principal Product Manager

Twilio

full-time

Posted on:

Location Type: Remote

Location: Remote • California • 🇺🇸 United States

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Salary

💰 $167,000 - $245,000 per year

Job Level

Lead

Tech Stack

CloudDistributed SystemsSQL

About the role

  • Help developers build the future of conversational voice AI interactions by providing critical observability tooling
  • Provide choose-your-own-adventure interfaces (REST API, streaming data, UI) for consumption of call metadata

Requirements

  • 5+ years experience as a Product Manager for a modern technology company.
  • You have experience using, building or managing high volume analytics tools, software or platforms.
  • Experience writing requirements for a software feature or solution for internal or external customers.
  • Demonstrated experience working with big data sets and using tools such as writing SQL queries, sheets, or similar.
  • Strong technical, analytical, and UI/UX design understanding and will roll up sleeves to get the job done.
  • Ability to speak and write in English fluently.
  • Track record of driving impact in a cross-functional, fast-paced, and highly collaborative environment.
  • You know how to influence people to get things done across any job function. People enjoy working with you.
  • You have excellent communication skills across all mediums (visual, written, verbal) that inspire teams and bolster your decisions with focus and clarity.
  • You have experience writing code - for fun, college, or work - and you enjoy working on hard technical problems. We are looking for someone with a strong technical bent to collaborate with our engineers as well as our analytical customers.
  • Fluency in conversational AI space, with a focus on voice interactions.
  • Experience independently testing hypotheses and quantifying expected impact by querying internal data sets.
  • Experience with media communication technologies, including real time or streaming in the audio and/or video domains.
  • Experience in understanding distributed systems (cloud-scale) architectures.
  • Experience working in an Agile/SCRUM development process with globally-distributed teams and customers.
  • Experience working with direct sales, marketing, and defining pricing/packaging.
  • Experience with telephony, telecom or other high volume communications infrastructure.
Benefits
  • health care insurance
  • 401(k) retirement account
  • paid sick time
  • paid personal time off
  • paid parental leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SQLUI/UX designanalytics toolsbig datacodingAgileSCRUMtelephonycloud-scale architecturemedia communication technologies
Soft skills
communicationcollaborationinfluenceanalyticaltechnical understandingproblem-solvingcross-functional teamworkadaptabilityleadershipcreativity