Director of Learning and Development
OpenCFD Limited
Learning Innovation Principal – Talent Development
Twilio
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$118,200 - CA$147,700 per year
Job Level
Lead
About the role
- Lead Twilio’s enterprise learning innovation strategy: develop and sustain a pipeline for exploring, testing, and scaling AI-enabled and tech-forward solutions.
- Research and assess emerging technologies (AI, data science, adaptive platforms) to accelerate personalization, speed, and impact of learning.
- Design, pilot, and scale skill-based learning pathways that integrate AI and adaptive learning systems.
- Manage Twilio’s learning technology ecosystem—evaluate platforms, oversee vendors, and drive adoption of scalable infrastructure.
- Partner with cross-functional leaders to co-create and launch transformative solutions aligned to workforce readiness.
- Build AI-enabled learning experiences, including microlearning, adaptive content, and in-flow nudges.
- Measure impact through skill growth, behavioral outcomes, and business KPIs; translate insights into strategy refinement.
- Build team and stakeholder fluency in future-of-learning trends to inspire and accelerate adoption.
- Facilitate training, interventions, and learning opportunities across audiences as needed.
Requirements
- Bachelor’s degree required; advanced degree or professional certifications in AI/HR/OD preferred.
- 10+ years in digital learning/learning innovation, including 2+ years applying AI in L&D.
- Strong data fluency, including learning analytics, dashboards, and KPI tracking.
- Proven record leading cross-functional pilots from concept to scaled execution.
- Experience managing vendor partnerships in the learning technology ecosystem.
- Ability to operate independently and make high-impact decisions in ambiguous contexts.
- Strong facilitation skills with experience delivering both live and asynchronous training.
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AIdata scienceadaptive learning systemslearning analyticsKPI trackingmicrolearningskill-based learning pathwaysdigital learninglearning innovationvendor management
Soft skills
leadershipfacilitationindependent decision-makingcross-functional collaborationcommunicationstrategic thinkinginspirationadaptabilityproblem-solvingstakeholder engagement
Certifications
Bachelor's degreeadvanced degree in AIadvanced degree in HRadvanced degree in ODprofessional certifications in AIprofessional certifications in HRprofessional certifications in OD
