Product Marketing

• Define and execute product roadmaps for vertical GTM products and AI agents, establishing requirements for sales automation, case deflection, operational workflows, customer self-service, help center experiences, and emerging GTM use cases. Create detailed specifications for both agentic AI capabilities and traditional product features, integrations, and success metrics across multiple business functions.
• Deeply understand GTM pain points, operational bottlenecks, and cross-functional workflows across Sales, Support, Operations, and other business areas. Design AI experiences and traditional product solutions that improve productivity, reduce manual overhead, accelerate processes, and enhance both internal team and customer satisfaction.
• Lead the development GTM product capabilities including: Intelligent agentic AI for sales acceleration and revenue optimization, AI-powered support case deflection and customer self-service experiences, Help center assistants and knowledge management tools, Automated operational workflows and compliance processes, Live chat AI agents and traditional chat experiences for customer touchpoints, Product integrations with business systems (Salesforce, Zendesk, etc.), Conversational AI and traditional UI experiences that streamline GTM operations.
• Partner with GTM teams across Sales, Support, Operations, and other functions to train them on AI capabilities and new product features, optimizing their workflows. Share insights and best practices across the organization on both AI agent implementation and traditional product adoption strategies.
• Deliver measurable improvements in key GTM metrics including conversion rates, case deflection, operational efficiency, and customer satisfaction through both agentic AI implementations and traditional product enhancements. Track and report on product performance, adoption, and business impact across multiple verticals.

Staff Product Manager – GTM Products, AI Agents

Director, Product Marketing

Director, Technical Product Marketing

Director of Product Marketing

Product Marketing Manager

Product Marketing Manager