Social Media Specialist

Twilio

Social Media Specialist for Twilio’s Corporate Communications team creating compelling content. Managing social media channels and engaging with diverse audiences, driving brand awareness.

Posted 6/19/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $37 - $47 per hourWebsite

About the role

Key responsibilities & impact

Create compelling, on-brand content showcasing our customers, capabilities, and culture.
Manage our social channels including LinkedIn, Instagram, Facebook, X, and help us launch our TikTok.
Help execute our editorial calendar and campaigns.
Manage Twilio’s employee advocacy program, equipping our global and regional teams to share content.
Engage and build our community of technical developers, consumers, and business decision makers daily.
Collaborate with key company stakeholders on goals for campaigns, product releases, events, and other company-wide initiatives.
Contribute to Twilio’s mission of building the world’s leading customer engagement platform by showing what’s possible with it.
Create interesting, engaging content for our top executives.
Perform analysis and use data to prove our program is growing and our bets are paying off.
Constantly experiment and test new tactics to reach new audiences.
Partner with our Employee Brand team to help tell the stories of Twilions to external audiences.

Requirements

What you’ll need

Has experience managing brand social.
Expresses complex thoughts or ideas in 100 characters or less.
Thinks outside of the box and presents ideas clearly.
Is organized and loves to take projects and run with them.
Uses data to tell a story and has proven success on social.
Experience using social management tools, including Sprout Social, Canva, Figma, EveryoneSocial.
Enjoys building community.
Likes to have fun.

Benefits

Comp & perks

Health care insurance
401(k) retirement account
Paid sick time
Paid personal time off
Paid parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

content creationsocial media managementdata analysiscampaign executioncommunity engagement

Soft Skills

creativityorganizationcommunicationcollaborationproblem-solving