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Twilio

Director – R&D Finance

Twilio

Director, R&D Finance working with product teams to prioritize investments and analyze ROI. Leading financial modeling and decision support to optimize R&D portfolio in a remote environment.

Posted 6/12/2026full-timeRemote • California, Connecticut, New Jersey, New York, Pennsylvania, Washington • 🇺🇸 United StatesLead💰 $171,200 - $251,600 per yearWebsite

About the role

Key responsibilities & impact
  • Establish the standard for ROI analysis across R&D; lead business case development for new product launches and feature investments to help prioritize the R&D roadmap based on financial returns and strategic value.
  • Translate long-term product strategy into a sustainable, repeatable financial framework that underpins our Long-Range Planning (LRP) scenarios.
  • Partner closely with R&D leadership to assess product performance and evaluate roadmap investments over both short- and long-term horizons.
  • Provide strategic financial insights to guide investment decisions and drive optimal resource allocation across the product portfolio.
  • Collaborate cross-functionally to identify growth levers, optimize margin drivers, and improve structural cost efficiencies.
  • Oversee the development of flexible financial models to support ad-hoc analysis, scenario planning, and potential M&A opportunities.
  • Synthesize and communicate complex financial data into clear, actionable insights for executive stakeholders and cross-functional business partners.
  • Lead, mentor, and develop a high-performing team of 3 to 4 financial analysts supporting our Engagement and Channel products.

Requirements

What you’ll need
  • 12+ years of FP&A experience in progressive financial roles
  • Strong financial modeling skills, with experience completing product forecasts (revenue & COGS), pricing impacts, and knowledge of common tech industry metrics
  • Experience evaluating product business cases, including customer adoption trends, unit economics, and pricing impacts
  • Excellent business acumen and ability to influence stakeholders with data-driven insights
  • Ability to thrive in fast-paced environments with evolving priorities and can effectively problem-solve across multiple teams
  • Excellent verbal and written communication skills, including experience working with Senior Leadership (VP+)
  • Proficiency in financial planning tools (Anaplan) and comfort working with large datasets
  • Bachelor's degree in Finance, Business, Economics or related field, or equivalent experience
  • Familiarity with API/platform monetization models and usage-based revenue structures

Benefits

Comp & perks
  • Competitive pay
  • Generous time off
  • Ample parental and wellness leave
  • Healthcare
  • Retirement savings program

ATS Keywords

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Hard Skills & Tools
financial modelingproduct forecastingpricing impactscustomer adoption trendsunit economicsdata analysisscenario planningM&A analysisROI analysisfinancial insights
Soft Skills
business acumeninfluencing stakeholdersproblem-solvingcommunication skillsteam leadershipmentoringcollaborationstrategic thinkingadaptabilityanalytical thinking