Staff Solutions Architect – Opportunity LifeCycle Management

Twilio

Staff Solutions Architect designing scalable solutions for Twilio's Go-To-Market teams. Collaborates on system, process, and data improvements across the organization.

Posted 6/5/2026full-timeRemote • California, Connecticut, New Jersey, New York, Pennsylvania, Washington • 🇺🇸 United StatesLead💰 $126,560 - $170,000 per yearWebsite

Tech Stack

Tools & technologies

CloudGoGRPCPythonSFDCSQL

About the role

Key responsibilities & impact

Collaborate with product owners, builders, and program managers to architect and manage solutions within Salesforce as well as adjacent technologies and systems.
Design and Implement solutions including (but not be limited to) Front end ( VF, SLD, SLD2), Backend Process ( Flows, Triggers, Apex, Batch), 3rd party integrations ( Trey.io, Workato, Mulesoft, SF Pubsub/ grpc, Webhooks), data model and pipeline ( Data Cloud, Snowflake, Presto, DBT, Amazon Glue) ensuring scalability, system health, and end user personas/experience.
Should be able to read, review and design Object oriented programing code like APEX, Python and set based scripting language like SOQL and SQL.
Develop and maintain a holistic view of CRM - processes and user personas to ensure your projects are compatible with upstream and downstream systems and processes
Be a thought partner and communication bridge between Product manager, Technical Lead and Stakeholders by designing thoughtful technical solutions keeping overall CRM Platform and sales user experience in mind.
Communicate regularly with a diverse group of stakeholders with different priorities, levels of maturity and technical acumen
In partnership with the product owner and product manager, lead projects end to end to improve the way our Go-To-Market and internal teams track and manage Lead routing, Lead management, Lead to Opportunity, Forecasting and the Opportunity lifecycle

Requirements

What you’ll need

8-10 years of experience with Salesforce.com implementation, including 3-5 years of experience with Lead routing, Lead to contact conversion, Marketo and Outreach integrations and Opportunity management.
5+ years experience designing and implementing large scale automation and architecture changes within Salesforce
Demonstrated ability to understand business needs and translate user requirements into Salesforce solutions
Salesforce Admin Certification
Advanced knowledge of Salesforce declarative automation
Strong presentation, communication, and facilitation skills
Demonstrated ability to translate complex technical architecture into digestible information for varying levels of experience and detail
Experience collaborating with a global team and working in a multi geographical environment.

Benefits

Comp & perks

Health care insurance
401(k) retirement account
Paid sick time
Paid personal time off
Paid parental leave

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce.comApexPythonSOQLSQLSalesforce declarative automationLead routingOpportunity management3rd party integrationsData modeling

Soft Skills

communicationpresentationfacilitationcollaborationproblem-solvingstakeholder managementtechnical translationthought partnershipuser experience focusadaptability

Certifications

Salesforce Admin Certification