Senior Security Regulatory Compliance Manager

Twilio

Senior Security Regulatory Compliance Manager ensuring Twilio's compliance with global security regulations. Working between strategy, legal, and operations to support a trusted communications platform in the cybersecurity landscape.

Posted 6/4/2026full-timeRemote • California, Connecticut, New Jersey, New York, Pennsylvania, Washington • 🇺🇸 United StatesSenior💰 $155,520 - $194,400 per yearWebsite

Tech Stack

Tools & technologies

Cyber SecurityGoSQL

About the role

Key responsibilities & impact

Partner with Security Compliance Regulatory Affairs to execute a unified security regulatory strategy that balances long-term global trends with Twilio’s immediate operational needs.
Monitor, identify, and prioritize new and evolving cybersecurity regulations (including telecom-specific mandates); translate complex requirements into actionable business impacts.
Manage weekly compliance-focused operating rhythm, triaging regulatory developments and escalating critical security risks to senior leadership.
In partnership with cyber legal counsel, define the "scope of applicability" for new regulations to ensure Twilio’s responses and decisions are precise, efficient, and aligned with how we actually build products.
Collaborate with Go-To-Market teams to leverage Twilio’s security compliance posture as a differentiator, identifying opportunities to drive revenue through trust.
Project manage non-security stakeholders to ensure the timely collection of evidence, support, and information required for successful regulatory filings and audits, working closely with the Security Compliance Regulatory Affairs team to facilitate and align on response.

Requirements

What you’ll need

7+ years of experience in strategy and operations, program management, cybersecurity and/or telecommunications security, regulatory compliance, or equivalent.
Proven ability to program manage complex cross-functional projects and lead operational meetings with diverse stakeholders.
Experience in developing, managing, reporting on, and engaging with external assessors on audits, regulatory engagements, or similar complex assessments across teams.
Strong analytical skills with the ability to use data to drive strategy and report to executive leadership.
Exceptional written and verbal communication skills, with experience presenting to senior leaders.
Well-honed critical thinking skills and the ability to problem-solve individually or in a group setting while understanding key financial drivers of the business.
Demonstrated experience in telecommunications and cybersecurity law and policy, including knowledge of global regulations such as NIS2 and the UK Telecom Security Act, as well as standards such as GSMA or those issued by ETSI.
CTNS (Certified Telecommunications Network Specialist) or CTSME (Certified Telecommunications Subject Matter Expert).
CISA, CISM, CRISC, or other security-specific certifications with hands on experience.
Experience with security policy development and advocacy, such as supporting consultations and responses to notices of proposed rulemaking.
Proficiency with SQL, Looker and Airtable.
Experience working within a global, high-growth technology environment.
Experience with large-scale enterprise networks and global telecommunications infrastructure.
Understanding of protocols like BGP, OSPF, MPLS, and SIP.
Familiarity with product development lifecycles and how to integrate compliance into technical roadmaps.

Benefits

Comp & perks

Competitive pay
Generous time off
Ample parental and wellness leave
Healthcare
Retirement savings program
Participation in Twilio’s equity plan
Corporate bonus plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementcybersecurityregulatory complianceaudit managementdata analysissecurity policy developmenttelecommunications securitySQLLookerAirtable

Soft Skills

analytical skillswritten communicationverbal communicationcritical thinkingproblem-solvingstakeholder managementcollaborationstrategic thinkingoperational leadershippresentation skills

Certifications

CTNSCTSMECISACISMCRISC