Director of Pre-Sales Platform Specialists

Twilio

Director of North America leading SaaS product specialists at Twilio. Driving go-to-market strategies and mentoring emerging leaders in a growth-focused environment.

Posted 5/30/2026full-timeRemote • California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington • 🇺🇸 United StatesLead💰 $206,784 - $258,480 per yearWebsite

About the role

Key responsibilities & impact

Lead and develop a team of managers, fostering growth and high performance across North America Product Specialists.
Mentor, support, and challenge managers to create and execute innovative solutions.
Cultivate cross-functional partnerships to align on go-to-market strategy and product priorities.
Represent North America Product Specialists in executive forums, acting as a key advisor to the global head.
Ensure operational stability, trust, and continuity for front-line management during periods of growth and change.

Requirements

What you’ll need

10+ years of experience, including people management within a technology or SaaS environment.
Experience as a second-line leader within a technology presales/post-sales or product specialist team.
Demonstrated experience mentoring and developing leaders at multiple organizational levels.
Exceptional executive communication and presentation skills.
Strong collaboration skills and experience navigating matrixed, cross-functional environments.
Expertise in product strategy, go-to-market planning, and solution architecture.
Proven ability to drive business results in a fast-paced, growth-focused setting.
Organizational and program management skills.

Benefits

Comp & perks

Competitive pay
Generous time off
Ample parental and wellness leave
Healthcare
Retirement savings program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

people managementproduct strategygo-to-market planningsolution architectureprogram management

Soft Skills

mentoringexecutive communicationpresentation skillscollaborationorganizational skills