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Twilio

Billing Operations Analyst II

Twilio

Billing Operations Analyst implementing billing operations at Twilio. Ensuring accuracy and helping maximize effectiveness in billing processes with customer contract review.

Posted 5/25/2026full-timeRemote • 🇮🇳 IndiaJuniorWebsite

Tech Stack

Tools & technologies
Oracle

About the role

Key responsibilities & impact
  • Learn how to read customer contracts.
  • Implement customer pricing in the system
  • Review contracts that are implemented.
  • Assist other teams as required throughout the quarter.
  • Take part in Month/Quarter/Year End close activities.

Requirements

What you’ll need
  • Strong experience in the area of Billings / Revenue / Order to Cash.
  • Demonstrated problem-solving, strong interpersonal and communication skills.
  • Experience working with Airtable, Oracle, Zuora and Salesforce is advantageous, although not essential.
  • Solid experience working with large volume transactions with strong attention to detail.
  • Advanced Excel user: able to handle very large raw data sets using pivots and other functions such as VLOOKUPS.
  • 1-3 years experience in an Operations role.
  • Periodic weekend work will also be essential for this role.
  • Third level qualification in Accountancy, Finance or a Business related discipline or equivalent experience.
  • Excellent written and verbal communication skills.
  • Ability to influence and build effective working relationships with all levels of the organization.

Benefits

Comp & perks
  • competitive pay
  • generous time-off
  • ample parental and wellness leave
  • healthcare
  • retirement savings program

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
BillingsRevenueOrder to CashAdvanced ExcelVLOOKUPSPivotsLarge volume transactions
Soft Skills
Problem-solvingInterpersonal skillsCommunication skillsAttention to detailAbility to influenceBuilding effective working relationships
Certifications
Third level qualification in AccountancyThird level qualification in FinanceThird level qualification in Business