Corporate Telecom Compliance Manager

Twilio

. Establish and execute country-level programs that align with Twilio’s short-term and long-term telecom compliance strategy.

Posted 5/22/2026full-timeRemote • California, Connecticut, New Jersey, New York, Pennsylvania, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $128,560 - $160,700 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Establish and execute country-level programs that align with Twilio’s short-term and long-term telecom compliance strategy.
Manage weekly compliance operating rhythm for your assigned countries, triaging developments and escalating critical issues to senior management.
Identify potential compliance risks and work cross-functionally to implement mitigation strategies
Own the corporate governance of regional initiatives by maintaining internal policies and procedures that ensure adherence to international telecommunications standards
Partner with Product and Engineering teams to drive innovation in compliance initiatives while identifying potential monetization opportunities.
Collaborate with internal functions to develop training materials and educate employees on evolving regulatory requirements.
Update senior leadership regularly on strategy execution and performance

Requirements

What you’ll need

4+ years of experience in strategy and operations, program management, telecom policy, regulatory compliance, or equivalent
Proven ability to program manage complex cross-functional projects and lead operational meetings with diverse stakeholders
Strong analytical skills with the ability to use data to drive strategy and report to executive leadership
Exceptional written and verbal communication skills, with experience presenting to senior leaders
Well-honed critical thinking skills and the ability to problem-solve individually or in a group setting while understanding key financial drivers of the business
Demonstrated experience in the telecommunications industry, including knowledge of global regulations such as STIR/SHAKEN, KYC, or regional equivalents (desired)
Proficiency with SQL, Looker and Airtable (desired)
Experience working within a global, high-growth technology environment (desired)
Familiarity with product development lifecycles and how to integrate compliance into technical roadmaps (desired)

Benefits

Comp & perks

Health care insurance
401(k) retirement account
Paid sick time
Paid personal time off
Paid parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementregulatory compliancetelecom policyanalytical skillsSQLLookerAirtablecritical thinkingproblem-solvingdata-driven strategy

Soft Skills

communication skillspresentation skillscollaborationleadershipcross-functional teamworktraining developmentstrategic thinkingoperational managementrisk managementstakeholder engagement