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Twilio

Staff Product Manager – Enterprise AI

Twilio

. Define and execute the product roadmap for Enterprise AI spanning GTM and Corporate Functions .

Posted 5/13/2026full-timeRemote • California • 🇺🇸 United StatesLead💰 $155,520 - $228,700 per yearWebsite

Tech Stack

Tools & technologies
ERPSQL

About the role

Key responsibilities & impact
  • Define and execute the product roadmap for Enterprise AI spanning GTM and Corporate Functions
  • Lead cross-functional product development across multiple business domains
  • Build AI-powered solutions across Sales, Support, and Operations functions
  • Build AI-powered solutions across Finance, Legal, and HR functions
  • Leverage the Enterprise AI platform to build agentic solutions
  • Integrate with enterprise systems to deliver seamless AI experiences
  • Collaborate with business leaders to understand their strategic priorities and operational challenges
  • Drive adoption and enablement by working directly with end users and gathering feedback
  • Measure and communicate impact through clear metrics on productivity gains and efficiency improvements

Requirements

What you’ll need
  • 7+ years of product management experience at fast-paced technology companies
  • At least 3 years in GTM functions (sales operations, customer support, compliance/risk operations) and/or Corporate Functions (finance operations, legal tech, HR tech)
  • Deep understanding of at least two of the following domains: sales workflows and CRM systems, customer support operations and help desk platforms, compliance/risk operations and fraud detection systems, financial operations and ERP systems, legal operations and contract lifecycle management, HR operations and human capital management systems
  • Proven ability to build products that serve diverse user personas and use cases within a unified platform strategy
  • Strong technical fluency with AI/ML concepts, agentic systems, workflow automation, and conversational AI
  • Proficiency with SQL and ability to extract, analyze, and interpret data independently to inform product decisions
  • Excellent stakeholder management skills with experience influencing senior leaders and driving cross-functional alignment
  • Demonstrated success delivering measurable business impact through product innovation and operational efficiency
  • Bachelor's degree or equivalent experience

Benefits

Comp & perks
  • Competitive pay
  • Generous time-off
  • Ample parental and wellness leave
  • Healthcare
  • A retirement savings program
  • Possible stock options and bonuses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
product managementAIMLworkflow automationconversational AISQLdata analysisproduct innovationoperational efficiencyagentic systems
Soft Skills
stakeholder managementinfluencingcross-functional alignmentcollaborationcommunicationstrategic prioritizationuser feedback gatheringmeasuring impactproblem-solvingleadership