Solution Consultant
ThetaRay
Senior Solutions Engineer
Twilio
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $112,000 - $155,600 per year
Job Level
Senior
Tech Stack
AWSAzureCloud
About the role
- Partner with Account Executives and/or Digital Sales Representatives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions
- Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs
- Establish yourself as a trusted advisor by understanding customer technical pains through discovery to design, demonstrate, and present innovative solutions that solve business challenges
- Build and present highly interactive, complex and engaging customer product demonstrations showcasing Twilio’s Communications Products
- Run low to mid-complexity opportunities independently and have exposure to all aspects of a deal
- Lead the design and execution of small to medium technical projects with limited oversight
- Take initiative to identify and solve problems both for customers and within the organization
- Contribute to the broader Twilio Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations
- Work with healthcare, non-profit, public sector and NGO customers; travel approximately 25%
Requirements
- 5+ years pre-sales experience selling complex, technical products OR 6+ years professional experience supporting technical products with customer-facing experience
- Excellent communicator and presenter able to gain audience confidence
- Engaging storyteller able to communicate complex topics to multiple levels of audience
- Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
- Previous software development experience or working knowledge in one or more areas
- Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience
- Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture (desired)
- Previous experience in Telecom, SIP, Contact Center, or Security (desired)
- Experience with sales methodologies (desired)
- Experience in Social Impact, Healthcare, Public Sector verticals (desired)
- Demonstrated personal interest in the social impact sector (desired)
- Ability and willingness to travel approximately 25%
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- A retirement savings program (401(k) retirement account)
- Paid sick time
- Paid personal time off
- Paid parental leave
- Eligible to participate in Twilio’s equity plan
- This role is eligible to earn commissions
- Remote-first work and flexible working arrangements
- Support for volunteering and donation efforts
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
pre-sales experiencetechnical presentationsdemonstrationsProof-of-Conceptdesign documentationsoftware developmentcloud application architecturesales methodologiestechnical solutionsproblem-solving
Soft skills
excellent communicatorengaging storytelleraudience confidenceinitiativetrusted advisorcustomer successknowledge sharingpresentation skillscollaborationadaptability
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